Senior Program Design & Quality Lead – On-site Charlotte

Hard Problems; Charlotte (NC); On-site; USD 100,000 - 122,000; Full time

Benefits offered by this job

Vacation days (up to 25)

Sick leave (up to 80 hours)

Paid holidays (up to 14)

Medical/dental/vision coverage

Life and AD&D coverage

Retirement with company match

529 plan matches

Job summary

Global Support and Development (GSD) seeks a Program Quality and Design Coordinator to ensure QA and aligned measurement across programs in Charlotte, NC. You will help design new projects, embed impact measurement, and support evaluation across partnerships.

Work on-site with frequent collaboration with internal teams and external partners, leading capacity-building and multi-year planning, in a role requiring strong data skills and fluency in Spanish (desirable).

Qualifications

• Over 12 years designing projects in international disaster management.
• Over 10 years evaluating international response and development initiatives.
• 12+ years in humanitarian settings.

Responsibilities

• Lead co-design of preparedness programs with partners.
• Develop MEL systems, theories of change, and results frameworks.
• Oversee design and rollout of multi-year planning.
• Build capacity in program quality and design across teams.
• Lead sustainability framework design and execution.
• Support quality assurance tools for monitoring and oversight.
• Facilitate strategy results and learning sessions.

Skills

Project design

Evaluation in disaster settings

Data collection

Data analysis

Qualitative methods

Quantitative methods

Results-based management

Stakeholder engagement

Spanish (desirable)

MEL systems

Theories of change

Results frameworks

KoboToolbox

ODK

Tableau

PowerBI

Sampling

Statistical analysis

Communication

Report writing

Presentation

Education

Master's degree in Evaluation, Social Sciences, Research Methods, International Development, Statistics, or related field

Tools

KoboToolbox

ODK

Tableau

PowerBI

Job description

Global Support and Development (GSD) seeks a Program Quality and Design Coordinator to ensure QA and aligned measurement across programs in Charlotte, NC. You will help design new projects, embed impact measurement, and support evaluation across partnerships.

Work on-site with frequent collaboration with internal teams and external partners, leading capacity-building and multi-year planning, in a role requiring strong data skills and fluency in Spanish (desirable).