Impactful QA Analyst - Data, Quality & Compliance

Promise Resource Network; Charlotte (NC); On-site; USD 70,000 - 75,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick time

PTO

401K

Employee Assistance Program (EAP)

Life insurance (optional)

Short-term/Long-term disability

Job summary

Promise Resource Network is seeking a part-time Quality Assurance (QA) Analyst in Charlotte, NC to lead data-driven QA, quality improvement, and compliance monitoring. You will collect and analyze data from multiple systems, develop dashboards and reports, monitor KPIs, and translate findings into actionable insights for leadership and funders.

The role emphasizes data governance, reporting accuracy, and collaboration with stakeholders to enhance program outcomes and service quality.

Qualifications

• Bachelor's degree required.
• 3–5 years experience in data analytics, BI reporting, and quality assurance reporting.
• Experience in healthcare analytics or related field is a plus.
• Strong data validation and quality control experience.
• Advanced Excel/Office skills and data governance familiarity.

Responsibilities

• Collect, analyze, validate, and interpret data from multiple systems to support QA and program evaluation.
• Develop and maintain reports, dashboards, and performance monitoring tools.
• Monitor KPIs and quality measures, contract deliverables, and outcomes.
• Identify trends and opportunities for improvement through data analysis.
• Translate data into actionable insights for leadership and stakeholders.
• Prepare timely, accurate reports for leadership, funders, and partners.
• Support CQI activities with performance measurement and outcome tracking.

Skills

Data analytics

Quality assurance

Reporting

Data visualization

Problem solving

Critical thinking

Attention to detail

Education

Bachelor's degree

Data Analytics

Information Systems

Healthcare Administration

Business Analytics

Tools

Power BI

Tableau

Qlik

SSRS

Oracle Analytics Cloud

Job description

Promise Resource Network is seeking a part-time Quality Assurance (QA) Analyst in Charlotte, NC to lead data-driven QA, quality improvement, and compliance monitoring. You will collect and analyze data from multiple systems, develop dashboards and reports, monitor KPIs, and translate findings into actionable insights for leadership and funders.

The role emphasizes data governance, reporting accuracy, and collaboration with stakeholders to enhance program outcomes and service quality.