Senior Program Coordinator, Student Financial Aid

Ohio State University; Columbus (OH); On-site; USD 48,000 - 53,000; Full time

Job summary

The Ohio State University seeks a Program Coordinator for Student Financial Aid (SFA) at the Columbus Campus. This full-time role manages certification of financial aid eligibility, verifies documents, and awards aid for undergrad, graduate, and professional students.

You will coordinate workflow with the management team and support SAP, appeals, R2T4, and loan processing tasks. Responsibilities include training new staff, ensuring QA standards, maintaining confidentiality, and contributing to

Qualifications

• Bachelor's degree or equivalent experience required.
• Four years of relevant experience required.
• Background and credit check required.
• Advanced degree may be desirable.

Responsibilities

• Manages certification of financial aid eligibility and awarding for undergrad, graduate and professional students; coordinates workflow with the management team.
• Trains new staff on SFA processes and ensures qualitative standards are met.
• Provides information, processing and training services to staff; maintains confidentiality and assists in policy development.

Skills

Financial aid knowledge

MS Office suite

Communication skills

Supervisory experience

Education

Bachelor's degree or equivalent experience

Four years relevant experience

Advanced degree desirable

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

The Ohio State University seeks a Program Coordinator for Student Financial Aid (SFA) at the Columbus Campus. This full-time role manages certification of financial aid eligibility, verifies documents, and awards aid for undergrad, graduate, and professional students.

You will coordinate workflow with the management team and support SAP, appeals, R2T4, and loan processing tasks. Responsibilities include training new staff, ensuring QA standards, maintaining confidentiality, and contributing to