SENIOR PROGRAM COORDINATOR, CURRICULUM & SCHEDULING

Boston University; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Boston University is seeking a Senior Program Coordinator for Curriculum and Class Scheduling within the Office of the University Registrar. This full-time role supports academic endeavors, offering operational support, managing scheduling tasks, and ensuring quality communication with various stakeholders. Applicants should possess a Bachelor's degree and be detail-oriented problem solvers, with experience in customer service and Microsoft tools preferred.

Qualifications

• Bachelor's Degree is required with relevant work experience.
• Customer service skills are highly desirable.

Responsibilities

• Provide operational support for Curriculum and Classroom Management.
• Manage the daily Curriculum Management inbox and communicate with clients.
• Conduct quality control checks and re-educate academic schedulers.

Skills

Communication

Attention to detail

Problem solving

Education

Bachelor's Degree

Tools

Microsoft Suite

25Live

Job description

SENIOR PROGRAM COORDINATOR, CURRICULUM & SCHEDULING, Enrollment & Student Administration, University Registrar

Job Description
SENIOR PROGRAM COORDINATOR, CURRICULUM & SCHEDULING, Enrollment & Student Administration, University Registrar

Category
Charles River Campus --> Administrative/Support/Clerical
Job Location
BOSTON, MA, United States
Tracking Code
24500001841213
Posted Date
12/16/2024
Salary Grade
Grade 26
Position Type
Full-Time/Regular

About the Role

Boston University's Office of the University Registrar seeks a Senior Program Coordinator for Curriculum and Class Scheduling. Do you enjoy solving puzzles? Do you have excellent attention-to-detail and can learn new software easily? Do you work well in a hybrid workplace as a member of a small team? We would love to work with you.

The Senior Program Coordinator works with other staff members in the Office of the University Registrar, particularly Curriculum Management and Bulletin staff, and throughout the Enrollment & Student Administration unit. This role also partners with staff, faculty, and deans throughout Boston University's schools and colleges and in other administrative offices throughout the University. The Senior Program Coordinator also works with some outside clients and vendors. This role reports to the Associate Registrar for Curriculum and Classroom Management.

The Senior Program Coordinator's primary duties include:

• Providing superb operational support for Curriculum and Classroom Management at Boston University;
• Managing the daily Curriculum Management inbox;
• Perform ongoing quality control checks on their own work and the departmental schedulers;
• Providing periodic re-education on process and procedures with academic schedulers in the schools and colleges;
• Communicating regularly and accurately with internal and external clients.

The Senior Program Coordinator works relatively independently but may seek assistance for complex tasks. This role is expected to set priorities in consultation with others and to maintain confidentiality of information.

About the Organization

The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system.

Across the 10 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/

Required Skills

Requirements:

A cover letter is required for consideration.

About the Candidate:

A Bachelor's Degree and 1-2 years of relevant work experience are required for this position. Experience with room scheduling software in any industry is a plus, but not a requirement for consideration. Customer service skills highly desirable. We are willing and happy to train any industry-specific skills required to perform this job.

Recommended Skills:

• Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers;
• Ability to compose clear documentation;
• Familiarity with scheduling;
• Ability to multi-task, establish priorities, and perform well under pressure;
• Ability to maintain a high level of data entry accuracy, consistency, and attention to detail;
• Be a methodical business process or systems thinker and problem solver;
• Ability to understand and analyze data; recognize anomalies and apply updates methodically;
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Preferred Skills:

• Experience working in a higher education setting;
• Familiarity with Student Information Systems or robust relational databases;
• Demonstrated success with project management and process improvement initiatives
• Ability to communicate technical information to a non-technical audience and to give effective group presentations

Technology:

• Large relational databases;
• Microsoft Suite including expertise with Excel or Google Sheets;
• 25Live or other room scheduling software program

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.


Required Skills


Job Location: BOSTON, MA
Position Type: Full-Time/Regular
Salary Grade: Grade 26

To apply, visit https://jobs.silkroad.com/BU/External/jobs/315074







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