Senior Program Claims & Litigation Lead

Trustage-; Madison (WI); On-site; USD 93,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Tuition Reimbursement

Flexible Work Arrangements

Job summary

TruStage seeks a claims leader to oversee Third Party Administrators and manage complex professional and general liability litigated claims. You will serve as primary contact for program claims, provide guidance on claim handling, and collaborate with underwriters, actuaries, product and finance to align strategies.

The role requires 7+ years P&C claims experience, an adjuster license, and travel about 10%.

Qualifications

• Bachelor’s degree in a related field is preferred.
• 7+ years of P&C Insurance claims experience.
• Strong communication and analytical skills.
• Ability to travel ~10%.

Responsibilities

• Oversee assigned Program Third Party Administrators (TPA’s) and handle new and existing litigation claims.
• Provide claim file direction and assist with complex claim issue resolution.
• Coordinate operations to ensure consistent results and customer service.
• Develop protocols for claim handling authority and training as required.
• Collaborate with business partners for onboarding Programs and TPAs.
• Monitor and document claim processes and drive improvements.

Education

Bachelor’s Degree in Business Administration, Insurance, Finance, Economics, or related field

Job description

TruStage seeks a claims leader to oversee Third Party Administrators and manage complex professional and general liability litigated claims. You will serve as primary contact for program claims, provide guidance on claim handling, and collaborate with underwriters, actuaries, product and finance to align strategies.

The role requires 7+ years P&C claims experience, an adjuster license, and travel about 10%.