Senior Program Analyst & Project Manager

Internal Revenue Service; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Internal Revenue Service is seeking qualified candidates for the GS-14 level within Customer Account Services. The role emphasizes analyzing program operations, data, and processes to identify issues and opportunities for improvement.

Candidates will coordinate with stakeholders, evaluate performance, and communicate findings through reports and briefings. Federal experience is not strictly required, and diverse backgrounds are welcome.

Qualifications

• Specialized experience in analyzing program operations, data, or processes to identify issues and opportunities.
• Ability to apply evaluative methods to assess program performance and develop recommendations.
• Experience planning, coordinating, or supporting program or project initiatives.
• Ability to prepare reports and communicate findings to management and stakeholders.

Skills

Analytical skills

Data analysis

Process improvement

Reporting

Tools

Speech analytics

Job description

Internal Revenue Service is seeking qualified candidates for the GS-14 level within Customer Account Services. The role emphasizes analyzing program operations, data, and processes to identify issues and opportunities for improvement.

Candidates will coordinate with stakeholders, evaluate performance, and communicate findings through reports and briefings. Federal experience is not strictly required, and diverse backgrounds are welcome.