Program Analyst (Senior Program Analyst)

Internal Revenue Service; United States; On-site; USD 105,000 - 135,000; Full time

Job summary

The Internal Revenue Service is seeking a GS-14 level professional for Taxpayer Services, CAS-Customer Account Services – E-File Division IMF Section 1. You will lead major projects, analyze complex data, and guide cross‑functional teams to deliver mission results.

Responsibilities include evaluating tax laws and policy proposals, preparing recommendations, and presenting findings to stakeholders. Strong oral and written communication are essential.

Qualifications

• One year of specialized experience at a level equivalent to GS-13 in the Federal service.
• Experience leading major project assignments that require analytical methods and techniques.
• Experience with team management principles to plan, organize, and direct projects.
• Ability to evaluate legislation and tax policies for potential impact on agency missions.
• Strong oral communication to present findings and negotiate solutions.
• Strong written communication to draft directives and program statements.
• Experience using emerging tools and technologies like XML Spy and PowerBI to analyze and deliver goals.

Responsibilities

• Lead major project assignments requiring analytical methods to accomplish complex studies.
• Direct team projects and manage resources to deliver program goals.
• Evaluate tax laws and proposed legislation for impact on agency missions.
• Prepare directives, program statements, and recommendations for stakeholders.

Skills

Analytical leadership

Team management

Resource planning

Tax laws knowledge

Oral communication

Written communication

Automation tools

XML Spy

PowerBI

AI concepts

Tools

XML Spy

PowerBI

AI concepts

Job description

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Position(s) are to be filled in following area(s): TS - CAS-Customer Account Services - E-File Services Division IMF Section 1

This job (or announcement) is open to current permanent IRS competitive service employees in Taxpayer Services business units.

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

GS-14 Level: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position must include:

• Leading major project assignments that require analytical and evaluative methods and techniques to accomplish complex projects or studies broad in scope and magnitude;
• Experience with team management principles and techniques to plan, organize, and direct team projects;
• Utilizing resource management methods and techniques to prepare analyses and estimate mission needs;
• Working with tax laws, policies, regulations, and precedents to prepare recommendations affecting program execution, evaluate new or revised legislation for potential impact upon agency mission and adapt legislation to deliver program goals;
• Using oral communication techniques to present findings, influence decision making, and negotiate solutions to disputed recommendations;
• Using written communication techniques to prepare directives, program statements, interpret legislative proposals, influence decision making, and other written guidelines to introduce new and revised initiatives and recommendations to stakeholders;
• Using emerging tools, automation concepts and technologies to efficiently analyze and deliver program goals and initiatives, such as XML Spy, AI, PowerBI, etc.

AND You must also meet the following requirement(s):

TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"

TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.