Senior Production & Facilities Leader

Hightower Group, LLC; High Point (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Hightower Group, LLC in High Point, NC is seeking a Production and Facilities Senior Manager to lead all manufacturing operations, oversee safety, maintenance and facility readiness, and drive strategic production planning for current and future growth.

Reporting to the VP of Operations, this hands-on leader will manage multiple departments, coordinate with planning, sales, product development, and quality, and push continuous improvement through lean methods and preventive maintenance.

Qualifications

• 5+ years of manufacturing or production management experience.
• 3-5 years of experience managing production employees and supervisors.
• Experience in upholstery, furniture, textile, sewing, or related manufacturing.
• Experience with Lean Manufacturing or continuous improvement.
• Experience with preventive maintenance programs.
• Experience with ERP/MRP systems.

Responsibilities

• Lead daily production activities to ensure customer orders are completed on time and meet quality standards.
• Manage production schedules, staffing levels, overtime, and workflow to meet company goals.
• Monitor production capacity and identify bottlenecks before they impact customer delivery dates.
• Coordinate with Planning, Sales, Project Management, Warehouse, Purchasing, and Customer Experience teams.
• Ensure materials, components, fabric, foam, frames, hardware, and other parts are available when needed for production.
• Establish priorities when production capacity or materials are limited.
• Monitor daily and weekly production performance against established goals.
• Identify opportunities to increase throughput, reduce downtime, and improve labor efficiency.
• Support outsourcing decisions when internal capacity is exceeded.
• Ensure production areas are properly organized and employees have the tools and resources needed to perform their jobs.
• Maintain a strong understanding of upholstery manufacturing processes, including fabric receiving and inspection, pattern making, pattern matching, CNC cutting, sewing, foam & frame preparation, upholstery, finishing, quality inspection, packaging.
• Establish and maintain high-quality standards throughout the manufacturing process.
• Monitor defects, rework, scrap, and customer complaints.
• Identify the root cause of quality problems and implement corrective actions.
• Lead, coach, and develop production and facilities employees.
• Establish clear expectations for supervisors, leads, and team members.
• Hold employees accountable for safety, quality, productivity, attendance, and performance.
• Develop supervisors and leads to become stronger leaders.
• Cross-train employees to improve flexibility and production capacity.
• Identify skill gaps and establish training plans.
• Build a culture of teamwork, accountability, communication, and continuous improvement.
• Recognize strong performance and address performance issues promptly and fairly.
• Oversee the maintenance, repair, and operation of the company's building, grounds, and manufacturing facility.
• Develop and manage preventive maintenance programs for production equipment and facility systems.
• Coordinate maintenance projects with internal staff and outside contractors.
• Champion a culture of workplace safety throughout the organization.
• Ensure production equipment, utilities, HVAC, electrical, plumbing, and other facility systems remain safe and operational.

Skills

Manufacturing leadership

Production planning

Lean manufacturing

Facilities management

People management

Cross-functional collaboration

Problem solving

Hands-on leadership

Upholstery/furniture manufacturing

Tools

ERP/MRP systems

Job description

Hightower Group, LLC in High Point, NC is seeking a Production and Facilities Senior Manager to lead all manufacturing operations, oversee safety, maintenance and facility readiness, and drive strategic production planning for current and future growth.

Reporting to the VP of Operations, this hands-on leader will manage multiple departments, coordinate with planning, sales, product development, and quality, and push continuous improvement through lean methods and preventive maintenance.