Senior Product Training Architect Remote

Talantir; United States; Remote; USD 81,000 - 88,000; Full time

Job summary

MAP is seeking a Product Training Specialist to deliver high-quality client and internal training that blends deep MAP product knowledge with credit union core processing environments. You will facilitate onboarding, develop curricula, and create engaging training experiences that translate complex systems into practical guidance.

You will collaborate with Client Services, Implementations, Fraud, and Product to ensure training aligns with operational realities and client satisfaction, while

Qualifications

• 3–5+ years in financial services, card payments, fraud operations, or credit union operations.
• Strong working knowledge of Credit Union Core Systems.
• Experience training end users, clients, or internal teams.
• Excellent storytelling, facilitation, and communication skills.
• Ability to simplify complex technical or operational concepts.
• Familiarity with Visa DPS systems (VDM, VROL, RSM, MRT, etc.).
• Bonus: Familiarity with credit/debit card payment processing or emerging payment technologies.

Responsibilities

• Maintain expert-level knowledge of MAP's product suite and integration with core systems.
• Deliver training to clients on core topics, MAP Defense, and MAP Data capabilities.
• Onboard new clients with scoping, pre-training, and follow-up sessions.
• Lead MAP employee onboarding focusing on product, systems, and workflows.
• Create training decks, exercises, and scenarios to reinforce product value.
• Collaborate with Client Services, Implementations, Fraud, and Product to surface training needs.

Skills

Financial services

Card payments

Fraud operations

Credit union operations

Training end users

Tools

Visa DPS systems

Job description

MAP is seeking a Product Training Specialist to deliver high-quality client and internal training that blends deep MAP product knowledge with credit union core processing environments. You will facilitate onboarding, develop curricula, and create engaging training experiences that translate complex systems into practical guidance.

You will collaborate with Client Services, Implementations, Fraud, and Product to ensure training aligns with operational realities and client satisfaction, while