Senior Product Owner, Feedback Loops & Data-Driven Strategy

Salesforce; Washington; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical Care

Life Insurance

Retirement Savings

Employee Assistance Programs

13 paid holidays and floating days

Job summary

Salesforce is seeking a Sr. Product Manager to own Feedback Loops, an internal product connecting customer feedback across Salesforce clouds. You will synthesize feedback, translate it into actionable input for product teams, and influence prioritization with product leaders.

The role blends technical analysis (75%) with hands-on coding (Python/SQL) to automate feedback synthesis and reporting. You will collaborate with product, engineering, and field teams to ensure feedback drives real

Qualifications

• Role focuses on Feedback Loops, Salesforce clouds integration and driving product decisions.
• 75% code reading/analyzing and 25% hands-on coding in Python/SQL to build lightweight tools.
• Read code and discuss epics, stories and sprints with product and engineering teams.

Responsibilities

• Own Feedback Loops product and translate feedback into actionable input for product teams.
• Synthesize feedback using agentic tools and influence prioritization among stakeholders.
• Close the loop with field teams and customers to show how feedback was addressed.
• Engage with product managers and leaders to discuss requirements and plan work.

Skills

Python

SQL

Product ownership

Stakeholder mgmt

Tools

AI-assisted coding

Job description

Salesforce is seeking a Sr. Product Manager to own Feedback Loops, an internal product connecting customer feedback across Salesforce clouds. You will synthesize feedback, translate it into actionable input for product teams, and influence prioritization with product leaders.

The role blends technical analysis (75%) with hands-on coding (Python/SQL) to automate feedback synthesis and reporting. You will collaborate with product, engineering, and field teams to ensure feedback drives real