Senior Product Operations Lead — Launch & Adoption

Prenuvo; United States; Remote; USD 170,000 - 196,000; Full time

Benefits offered by this job

Free health benefits

401(k) plan

Comprehensive benefits package

Flexible vacation

Job summary

Prenuvo is seeking a Staff Product Operations Specialist to connect the products we build with the teams who use and deliver them. You will own the operational machinery behind launches and rollouts—change-impact assessments, readiness, enablement, communications, adoption measurement, feedback loops, and continuous improvement.

You’ll collaborate with Product, Clinical, Operations, and Marketing, embed readiness into launches, coordinate pilots, measure adoption, and turn real-world feedback

Qualifications

• 8+ years of experience in Product Operations, Product Management, Program Management, Business Operations, Change Management, or a related field.
• Experience building processes and programs from scratch in a fast-moving organization.
• Demonstrated experience leading complex product launches or organizational rollouts.
• Strong change-management instincts, including stakeholder analysis, communications, training, readiness, and adoption measurement.
• Experience turning qualitative and quantitative feedback into actionable product recommendations.

Responsibilities

• Create a scalable approach for preparing the organization for new products, workflows, capabilities, and process changes.
• Conduct change-impact assessments across teams, workflows, policies, tools, training, and the patient experience.
• Build rollout and adoption plans with Product, Clinical, Operations, Marketing, Support, and other stakeholders.
• Translate product and technical changes into clear guidance, training, documentation, communications, and readiness activities.
• Partner with Product Managers and TPMs to embed operational readiness into launches and identify dependencies and adoption risks early.
• Coordinate pilots, phased releases, Early Access Programs, and internal testing, with clear launch success criteria and adoption measures.
• Monitor rollout performance, address post-launch friction, and turn real-world feedback into product and operational improvements.
• Build mechanisms for collecting and synthesizing feedback from patients and internal users across clinical, operational, commercial, and support teams.
• Translate feedback and operational signals into clear themes and actionable recommendations, distinguishing isolated requests from systemic problems.
• Ensure frontline insights reach Product teams early enough to influence planning and product decisions.
• Strengthen product-development processes, tooling, planning rituals, launch calendars, intake processes, decision frameworks, and roadmap visibility.
• Coordinate stakeholder input into planning and prioritization, simplify Product processes, and support high-priority cross-functional initiatives without a natural organizational home.

Skills

Product Operations

Program Management

Change Management

Cross-functional Leadership

Communication

Strategic to Tactical

Job description

Prenuvo is seeking a Staff Product Operations Specialist to connect the products we build with the teams who use and deliver them. You will own the operational machinery behind launches and rollouts—change-impact assessments, readiness, enablement, communications, adoption measurement, feedback loops, and continuous improvement.

You’ll collaborate with Product, Clinical, Operations, and Marketing, embed readiness into launches, coordinate pilots, measure adoption, and turn real-world feedback