Senior Product Manager, Virtual Care

Ladders; United States; Remote; USD 164,000 - 215,000; Full time

Job summary

Ladders is seeking a Senior Product Manager for Virtual Care to shape the strategy and roadmap for a remote care experience. You will partner with members, clinicians, and stakeholders to identify pain points, build business cases, and drive measurable product outcomes.

The role focuses on reducing friction in the care journey, boosting operational efficiency, and delivering clear value after launch. Remote, with compensation $163,944 – $215,176 annually.

Qualifications

• 6+ years of cross-functional collaboration in Product Management or related roles.
• 4+ years of experience in prioritization processes.
• 4+ years of familiarity with tech systems and basic technology infrastructure, including SQL.
• 2+ years of leading complex, cross-domain initiatives.
• 2+ years of experience in problem-solving and roadmap execution.

Responsibilities

• Define and execute the product strategy and roadmap for virtual care.
• Lead discovery with members and clinicians to identify problems and build business cases.
• Enhance the member journey from care access to follow-up, reducing friction in processes.
• Develop tools for clinicians to improve care delivery and reduce administrative tasks.
• Establish success metrics and measure the impact of product changes post-launch.
• Align cross-functional teams around product priorities and decisions.
• Manage complex initiatives from definition to delivery, ensuring clear communication and issue resolution.

Skills

Cross-functional collaboration

Prioritization processes

Tech systems knowledge

Leading cross-domain initiatives

Roadmap execution

SQL

Tools

SQL

Job description

For our client, we are seeking a Senior Product Manager, Virtual Care to join the team of a leader in the Finance & Insurance space.

This role will shape the strategy and roadmap for a virtual care experience that improves how members access care and how clinicians deliver it. You will partner closely with members, clinicians, and cross-functional stakeholders to identify pain points, build business cases, and turn insights into measurable product outcomes. The position will also focus on reducing friction across the care journey, strengthening operational efficiency, and ensuring product changes deliver clear value after launch.

Location: Remote

Compensation: $163,944 – $215,176 annually

Responsibilities

• Define and execute the product strategy and roadmap for virtual care
• Lead discovery with members and clinicians to identify problems and build business cases
• Enhance the member journey from care access to follow-up, reducing friction in processes
• Develop tools for clinicians to improve care delivery and reduce administrative tasks
• Establish success metrics and measure the impact of product changes post-launch
• Align cross-functional teams around product priorities and decisions
• Manage complex initiatives from definition to delivery, ensuring clear communication and issue resolution

Qualifications

• 6+ years of cross-functional collaboration in Product Management or related roles
• 4+ years of experience in prioritization processes
• 4+ years of familiarity with tech systems and basic technology infrastructure, including SQL
• 2+ years of leading complex, cross-domain initiatives
• 2+ years of experience in problem-solving and roadmap execution

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays and paid sick time
• Paid parental leave and wellness time
• 401(k) plan participation
• Life and disability insurance

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.