Senior Product Manager — Strategy & Growth

PetSmart Store Support Group, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Pet-friendly environment

On-Site Events & Adoptions

Top Dog gym

Sit & Stay Café

Lil Paws childcare

Paid Volunteer Opportunities

Print Center and Business Services

Job summary

PetSmart Store Support Group, Inc. seeks a Senior Product Manager to lead the vision, strategy, and roadmaps for a high-impact area of the business.

Translate business strategy and customer needs into digital products and experiences that deliver meaningful value for pet parents and measurable outcomes for the company. The role is based at the Phoenix Home Office with a hybrid schedule (in-office four days a week, one remote day with leader approval).

Qualifications

• Bachelor’s degree in a relevant field.
• 7+ years in Product Management or equivalent.
• Experience defining product vision, strategy and roadmaps.
• Strong cross-functional leadership in matrix organizations.
• Ability to influence without authority and communicate effectively.
• Experience with agile delivery and product discovery.

Responsibilities

• Define and champion long-term product vision, strategy, and roadmap.
• Translate business strategies into actionable product priorities.
• Drive customer engagement, loyalty, and revenue growth through product initiatives.
• Partner with technology, UX, analytics, operations, and delivery teams to bring products to market.
• Create requirements, user stories, acceptance criteria, and delivery plans.
• Manage products through all lifecycle stages from discovery to scale.

Skills

Strong communication

Analytical thinking

Agile methods

Leadership

Education

Bachelor’s degree in Business, Engineering, Digital, Analytics, Marketing, Product Management, or related field

Tools

JIRA

Confluence

SharePoint

Miro

Figma

Job description

PetSmart Store Support Group, Inc. seeks a Senior Product Manager to lead the vision, strategy, and roadmaps for a high-impact area of the business.

Translate business strategy and customer needs into digital products and experiences that deliver meaningful value for pet parents and measurable outcomes for the company. The role is based at the Phoenix Home Office with a hybrid schedule (in-office four days a week, one remote day with leader approval).