Senior Product Manager, SMB Platform

Wwshemi; New York (NY); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Wwshemi is seeking a senior product manager to own customer onboarding AI features and the roadmap for integrations in a hybrid New York role. You will lead efforts across engineering, design, data, and risk to make financial workflows more intuitive.

Role requires 5–15 years of PM experience with AI/LLM products, strong collaboration, and a data-driven approach to experimentation. Base salary confirms a strong fintech focus and NYC presence.

Qualifications

• Bachelor's degree required; advanced degree a plus.
• 5–15 years senior PM experience.
• Experience with AI/LLMs or agentic workflows.
• Experience building integrations/APIs or platform products.
• Familiarity with discovery and SEO-driven channels.

Responsibilities

• Own the roadmap for customer-facing AI features and optimize onboarding.
• Improve the signup-to-activation journey and ongoing engagement.
• Build invoicing, workflow automation, reminders, reconciliation tools.
• Set strategy for integrations and APIs across accounting, payments, payroll, and software.
• Explore LLMs, agentic workflows, and automation with risk and privacy in mind.

Skills

AI product management

Roadmap ownership

API integrations

Cross-functional collaboration

Data-driven experimentation

Education

Bachelor's degree

Tools

APIs & Integrations

AI platforms

Job description

Join a fintech product team building a small-business financial platform. You will lead a high-impact area spanning customer onboarding, business workflows, integrations, and customer-facing AI, helping small businesses manage financial work more easily.

What You'll Do

• Own the roadmap for customer-facing AI features, applying AI to make financial tasks more intuitive and efficient.
• Improve the customer journey from signup through activation and ongoing engagement.
• Build business tools for invoicing, workflow automation, reminders, reconciliation, and everyday financial operations.
• Set strategy for integrations and APIs across accounting, payments, payroll, and business software.
• Explore LLMs, agentic workflows, and automation while balancing usefulness, accuracy, privacy, and risk.
• Run experiments across onboarding, activation, adoption, and retention, using metrics to guide product decisions.
• Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

What We're Looking For

• 5 to 15 years of relevant product management experience at a senior level.
• Experience building products that use AI, LLMs, or agentic workflows.
• Experience building integrations, APIs, or platform products.
• Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content.
• A bachelor's degree; an advanced degree or relevant analytical or technical background is a plus.
• Strong cross-functional collaboration and a data-informed approach to product experimentation.

Base salary is $160,000 to $200,000 annually. Visa sponsorship is not available.

Location

Hybrid position in New York, New York, with 2 to 3 days onsite each week.