Senior Product Manager, Self-Service Device Tech

Amazon Inc.; Reading (MA); On-site; USD 166,000 - 225,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon's Senior Product Manager, Technical for Device Technologies leads the strategy and multi-year roadmap for frontline hardware and software products that run Amazon's operations networks worldwide, working with site operators and engineering teams to deliver self-service and reliable devices.

The role focuses on prioritizing problems, shaping requirements, and balancing reliability, scale, and cost, with opportunities to apply AI capabilities.

Qualifications

• 3+ years of team management experience.
• Bachelor's degree.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.

Responsibilities

• Own the vision, strategy, and multi-year roadmap for your product area, working backward from the needs of Amazon's operations customers and the economics of running a global fulfillment network.
• Partner with engineering and science teams to shape functional and non-functional requirements, make architecture trade-offs across reliability, scale, and cost, and hold a high bar for the quality of what ships.
• Move DT's core outcomes measurably forward: empowering builder teams to move fast on their own (self-service), returning devices to productive work quickly when they fail (availability), and lowering the cost to serve each site.
• Decide where AI, including agentic and generative capabilities, genuinely improves the product or the speed at which your team builds, and where it adds risk or complexity that isn't worth it.
• Define the metrics that tell you whether the product is working, instrument them, and use site-level data and operator feedback to decide what to build next.

Skills

Team management

Roadmap strategy

Engineering discussions

Software development

Education

Bachelor's degree

Job description

Amazon's Senior Product Manager, Technical for Device Technologies leads the strategy and multi-year roadmap for frontline hardware and software products that run Amazon's operations networks worldwide, working with site operators and engineering teams to deliver self-service and reliable devices.

The role focuses on prioritizing problems, shaping requirements, and balancing reliability, scale, and cost, with opportunities to apply AI capabilities.