Senior Product Manager (Remote) — Studio Scheduling & Billing

Nova Music; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Nova Music is seeking a Senior Product Manager to decide what to build, why it matters, and whether it worked. You’ll work directly with customers, the cofounders, and engineers to understand problems, set a clear direction, and shepherd products from idea through launch.

You’ll shape Nova’s product direction as we grow, focusing on teachers, families, and students, and ensuring the core workflows—scheduling, billing, communication—deliver value.

Qualifications

• 2–5 years of product management experience and ownership of a senior role.
• Experience building products for music teachers, educators, coaches, tutors, or independent professionals who run appointment-based businesses.
• Understanding the importance of recurring schedules, customer communication, billing, and trust in a small service business.
• Owned or contributed meaningfully to discovery, prioritization, delivery, launch, and measurement.
• Strong customer interviewer with sound product judgment.
• Helped improve acquisition, activation, retention, revenue, or customer satisfaction.
• Comfort with product analytics, experimentation, event tracking, and SQL.
• Understand technology to collaborate effectively with engineers and evaluate tradeoffs.
• Used AI tools in meaningful product work.
• Clear communication and ability to turn ambiguity into focused decisions.
• Comfortable working directly with founders in a fast-moving environment.
• Direct experience with music education or studio-management software is strongly preferred.

Responsibilities

• Talk regularly with music teachers and studio owners to understand workflows, frustrations, and priorities.
• Set product priorities across acquisition, onboarding, scheduling, billing, communication, and student engagement.
• Turn customer and business problems into clear requirements, scope, tradeoffs, and success metrics.
• Partner closely with engineering from discovery through launch.
• Analyze product behavior using PostHog, SQL, customer feedback, and operational data.
• Coordinate launches and help customers discover and adopt meaningful improvements.
• Evaluate whether released features improved customer and business outcomes.
• Keep product plans, customer feedback, analytics, and engineering work aligned.
• Use AI to make product discovery, analysis, prototyping, and communication faster and more effective.

Skills

Product management

Customer interviewing

Analytical thinking

SQL

AI in product discovery

Tools

PostHog

Job description

Nova Music is seeking a Senior Product Manager to decide what to build, why it matters, and whether it worked. You’ll work directly with customers, the cofounders, and engineers to understand problems, set a clear direction, and shepherd products from idea through launch.

You’ll shape Nova’s product direction as we grow, focusing on teachers, families, and students, and ensuring the core workflows—scheduling, billing, communication—deliver value.