Senior Product Manager — Platform & AI Governance

Salesforce; New York (NY); On-site; USD 173,000 - 286,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce is seeking a Senior Product Manager to join the Platform Center of Excellence. You will shape tools and apps that secure, sustain, and optimize our internal Salesforce instances, aligning with platform standards and governance.

You will lead cross-functional teams, drive the product roadmap, and mentor peers while delivering end‑to‑end features with a strong emphasis on security, environments, access, and governance.

Qualifications

• 8+ years in product management or product strategy with strong technical and product literacy.
• Deep understanding of the Salesforce Platform — customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or platform.
• A proven track record of delivering complex, transformative products or solutions on the Salesforce Platform.
• Experience leading cross-functional engineering teams, with proficiency in product management tools and methodologies (e.g., Agile, Scrum).
• Strong analytical and problem-solving skills — able to translate business and technical requirements into a coherent product strategy and use data to drive roadmap decisions and prioritization.
• Ability to explain complex, technical ideas clearly to non-technical audiences, with the organizational, written, verbal, and interpersonal skills to influence and negotiate with cross-functional stakeholders.
• At least one of: Salesforce Platform App Builder, Administrator, or Platform Foundations certification.
• Demonstrated AI fluency, with hands‑on experience in conversational AI, real‑time agents, or AI quality and evaluation. Able to speak to outcomes driven by using AI across PM workflows, and to build working prototypes with AI‑assisted tools (e.g. Claude, vibe‑coding tools)

Responsibilities

• Conduct internal business analysis and use data and user feedback to inform product strategy, weigh value against effort, and iterate on features that improve user experience and business outcomes
• Partner with cross-functional teams — including Core Product, lines of business, and engineering — and engage executives and senior stakeholders to keep product development cohesive and aligned
• Own the product roadmap, identifying risks early and making prioritization calls that balance short-term needs against long-term goals, while communicating transparently to build stakeholder trust
• Lead feature delivery end-to-end — from user research and user stories through UX design, prototyping, and working with engineering to build, test, and ship — while driving awareness and adoption internally
• Mentor other product managers and team members, helping raise the bar on product management practice across the team
• Use AI tools throughout the product development lifecycle — synthesizing feedback, drafting lightweight specs, and rapid prototyping with engineering and design

Skills

Product management

Product strategy

Technical literacy

Agile / Scrum

Data analysis

Stakeholder communication

AI fluency

Security & governance

Tools

Agile methodologies tools

Data analytics tools

Job description

Salesforce is seeking a Senior Product Manager to join the Platform Center of Excellence. You will shape tools and apps that secure, sustain, and optimize our internal Salesforce instances, aligning with platform standards and governance.

You will lead cross-functional teams, drive the product roadmap, and mentor peers while delivering end‑to‑end features with a strong emphasis on security, environments, access, and governance.