Senior Product Manager, Observability Platform (Remote)

Palo Alto Networks; Boston (MA); Remote; USD 130,000 - 190,000; Full time

Job summary

Chronosphere, a Palo Alto Networks company, seeks a Senior Product Manager to bridge customers and engineering. You’ll own observability product outcomes, drive hypotheses, and lead a team to deliver high-impact features for a technical audience.

You will run dual lanes—validation and agile delivery—while shaping strategy, pricing, and success metrics with cross-functional peers across Product, Engineering, Marketing, and Sales.

Qualifications

• 5+ years of experience as a product manager on a B2B cloud native product.
• Experience building and operating SaaS products and knowledge of cloud platforms.
• A track record of delivering software with agile processes and tight feedback loops.
• A track record of leveraging GenAI to achieve two goals: Improve both customer outcomes and Product Management productivity.
• Experience working with customers and prospects.
• The ability to turn customer research into a coherent strategy.
• Strong focus on the small details that make products loved and usable.
• Experience partnering with UX to build delightful features.
• Experience working with or building data storage tiers.
• No fear of diving deep into the world of cloud-native monitoring and troubleshooting.

Responsibilities

• Perform primary research, interviewing end-users and buyers.
• Present strategies to senior leadership giving direction to complexity and ambiguity
• Build a researched perspective on current customer and future prospects needs.
• Deeply understand the competition.
• Set priorities and shape the roadmap.
• Work cross functionally to establish key performance metrics and manage to them
• Communicate priorities and the roadmap, and align the team around them.
• Convert concepts into buildable projects.
• Act as product owner for a Scrum team working on observability features.
• Manage the backlog, groom stories, and break down tasks.
• Coordinate with GTM teams on positioning and messaging.
• Drive clarity.

Skills

Product management

B2B cloud-native

SaaS products

Agile processes

GenAI in PM

Customer research

UX collaboration

Data storage tiers

Cloud-native monitoring

Job description

Chronosphere, a Palo Alto Networks company, seeks a Senior Product Manager to bridge customers and engineering. You’ll own observability product outcomes, drive hypotheses, and lead a team to deliver high-impact features for a technical audience.

You will run dual lanes—validation and agile delivery—while shaping strategy, pricing, and success metrics with cross-functional peers across Product, Engineering, Marketing, and Sales.