Senior Product Manager, CX Platforms & Integrations

McLane Company, Inc.; Temple (TX); Hybrid; USD 110,000 - 160,000; Full time

Job summary

McLane Company, Inc. is seeking a senior-level Product Manager to own execution across our Customer Experience Technology (CXT) portfolio.

You will be a builder and operator driving cross-platform delivery, Tier 1 customer commitments, and end-to-end accountability with delivery across our national restaurant and retail customers. This hybrid role requires you to report to the office at least three days a week, and candidates should reside within a 50-minute radius of Temple, TX.

Qualifications

• 7+ years of product or program management in enterprise environments.
• Proven ownership of large cross-platform customer or integration programs.
• Strong Agile delivery, PI planning, and backlog management experience.
• Experience with APIs, integrations, and customer-facing digital platforms.
• Excellent stakeholder management and executive-level communication.

Responsibilities

• Own end-to-end execution across customer platforms, APIs, and onboarding programs.
• Serve as single execution authority across multiple Tier 1 customer initiatives.
• Drive alignment across Engineering, Transportation, Order Processing, and Sales.
• Lead intake to PI readiness, backlog health, dependency mapping, and release sequencing.
• Run prioritization and sequencing sessions across competing programs.
• Lead Agile PAD governance and delivery accountability.
• Manage onboarding for new and expanding strategic customers.
• Maintain real-time visibility into risks, blockers, and delivery status for senior leadership.
• Govern vendor and partner delivery against integration milestones.

Skills

Product management

Program management

Agile delivery

Stakeholder management

Executive communication

APIs & integrations

Education

Bachelor’s degree in business, Technology, Engineering, or related field

Job description

McLane Company, Inc. is seeking a senior-level Product Manager to own execution across our Customer Experience Technology (CXT) portfolio.

You will be a builder and operator driving cross-platform delivery, Tier 1 customer commitments, and end-to-end accountability with delivery across our national restaurant and retail customers. This hybrid role requires you to report to the office at least three days a week, and candidates should reside within a 50-minute radius of Temple, TX.