Senior Product Manager, Customer Insights & Growth

Cisco Systems, Inc

San Jose (CA)

Hybride

USD 195 000 - 329 000

Plein temps

Il y a 8 jours

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Résumé du poste

Cisco Systems, Inc. is seeking a product leader to own the vision and roadmap for customer insights and adoption within Cisco Cloud Control.

You will build capabilities that reveal how customers onboard, move between experiences, and realize value across the Cisco environment. You will collaborate with product, data, and UX teams to define metrics, instrumentation, and journeys, turning signals into trusted insights and measurable growth.

Qualifications

Bachelor's, Master's, or PhD in product management or a closely related field.
Experience with enterprise SaaS, cloud platforms, analytics or telemetry.
Experience defining product analytics, instrumentation, lifecycle metrics or adoption strategies.
Ability to translate behavioral data into clear opportunities and outcomes.
Experience leading cross-functional teams across engineering, design, analytics and GTM.

Responsabilités

Own product vision and roadmap for customer insights and adoption within Cisco Cloud Control.
Define lifecycle metrics and instrumentation standards to measure onboarding, usage, and expansion.
Turn signals into trusted insights and thoughtful customer journeys that drive adoption.
Define a growth model with activation and retention measures and lead cross-functional product decisions.
Collaborate with AI, data, privacy, and product teams to ensure measurable agent-enabled workflows.