Senior Product Manager, Compliance & Platform Experience

Paxos; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Paxos is seeking a Senior Product Manager to own the end-to-end onboarding and activation experience for its Compliance Platform. You will partner with Compliance, Legal, Risk, Design and Engineering to turn regulatory complexity into a competitive advantage and drive scale through AI-enabled automation.

You will roadmap the Paxos Dashboard, enable customers to manage accounts and access reporting, and own vendor relationships across the KYC/KYB and transaction-monitoring stack.

Qualifications

• Experience owning onboarding and activation for enterprise customers.
• Collaborate with Compliance, Legal, Risk, Design and Engineering.
• Experience building dashboards and reporting surfaces.

Responsibilities

• Own end-to-end onboarding and activation from identity verification through activation.
• Set roadmap for Paxos Dashboard used to manage accounts and reporting.
• Shape AI agent strategy to automate onboarding and ongoing operations.
• Own vendor relationships and integrations across KYC/KYB and monitoring stack.
• Build platform tooling and infrastructure supporting onboarding and compliance.

Skills

Onboarding experience

KYC/KYB

Compliance workflows

Cross-functional leadership

Product roadmap

Job description

About Paxos

Today’s financial infrastructure is archaic, expensive, inefficient and risky, supporting a system that leaves out more people than it lets in. So we’re rebuilding it. We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like Mastercard, Visa, Robinhood, and PayPal.

About the Team

The Compliance Platform Experience team owns the shared surfaces that power trust and usability across Paxos's platform, from identity verification and compliance workflows to the dashboards, notifications, and developer tools that make our platform seamless to integrate with and give partners real product surface area to build on. We sit at the intersection of product, compliance, and engineering, proving that regulatory rigor and a great user experience aren't a tradeoff, they're the same problem.

The Opportunity

This is a rare seat: full ownership of how Paxos brings the world's largest financial institutions onto its platform. The Senior Product Manager will own the end-to-end onboarding experience, from the identity verification, KYC/KYB, and compliance workflows that bring new customers on, through the dashboard and developer experiences that make integration seamless and get them fully activated. You'll partner directly with Compliance, Legal, Risk, Design and Engineering to build the roadmap that turns regulatory complexity into a competitive advantage, including pioneering how AI agents take on compliance work at a scale few companies have attempted.

What You'll Do

• Own the end-to-end onboarding and activation experience, from identity verification and KYC/KYB through a customer's first meaningful use of the platform, partnering closely with Compliance, Legal, Risk, Design, and Engineering
• Set the roadmap for the Paxos Dashboard, the primary surface where customers manage their accounts, transact, and access reporting
• Shape our compliance AI agent strategy, identifying where automation can replace manual work across onboarding and ongoing operations
• Own vendor relationships and integrations across the KYC/KYB and transaction monitoring stack
• Build the platform tooling and infrastructure