Senior Product Manager, Collections & Recoveries Platform

Capital One

Richmond (VA)

Hybrid

USD 150,000 - 171,000

Full time

3 days ago

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Job summary

Capital One is seeking a Manager of Product Management for the Collections & Recoveries Platform, Offers, Integration, and Experience. The role sits within Capital One's US Card Collections and Recoveries teams and partners with tech, risk, and business stakeholders to design and launch customer-centric product capabilities.

The position emphasizes discovering, roadmapping, and delivering scalable, data-driven solutions across multiple platforms.

Qualifications

Bachelor's or Master’s degree in a quantitative field, Business or Marketing
Bachelor's degree plus at least 3 years of Product Management experience
Hybrid role with required on-site presence at designated office location

Responsibilities

Partner with technology, business analysts, process managers, operations, risk and legal to design and launch new product capabilities
Lead discovery, set product roadmaps, and drive delivery to realize strategy
Bridge data infrastructure initiatives to accelerate speed-to-insight for data analysts and business analysts
Help deliver Recoveries platform to accelerate new product launches and improve recovery outcomes
Shape Payments and Offers capabilities to resolve outstanding balances for customers in financial hardship