Senior Product Manager - AI & Servicing Platform

Capital One; Chicago (IL); On-site; USD 183,000 - 208,000; Full time

Job summary

Capital One is seeking a Senior Manager, Product Management for US Card to lead strategy, development, and execution of high-impact product initiatives across Fraud, Recoveries, Collections, and Digital Servicing. You will mentor PMs and drive customer-centric solutions at scale, influencing roadmaps and collaboration with technology, analytics, and business partners.

The role emphasizes human-centered leadership, technology-driven innovation, and transformational leadership to accelerate

Qualifications

• A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
• Bachelor's degree in any field and at least 4 years of Product Management experience

Responsibilities

• Lead the strategy, development, and execution of high-impact product initiatives across core ecosystems.
• Mentor a high-performing product management team to deliver scalable, customer-centric solutions.
• Partner with cross-functional teams to define long-term product roadmaps and drive business value.

Education

Bachelor's or Master’s Degree in a quantitative field

Bachelor's degree in any field + 4 years of Product Management experience

Job description

Capital One is seeking a Senior Manager, Product Management for US Card to lead strategy, development, and execution of high-impact product initiatives across Fraud, Recoveries, Collections, and Digital Servicing. You will mentor PMs and drive customer-centric solutions at scale, influencing roadmaps and collaboration with technology, analytics, and business partners.

The role emphasizes human-centered leadership, technology-driven innovation, and transformational leadership to accelerate