Senior Product Manager, Cloud Trust & Compliance

Hanwha Vision; Carlsbad (CA); À distance; USD 140 000 - 200 000; Plein temps

Résumé du poste

Hanwha Vision America is seeking a Senior Product Manager to own cloud trust, compliance, and operations. You will manage roadmaps for service status, firmware/software updates, and privacy programs, coordinating across time zones and with legal counsel to ensure audit readiness and regulatory alignment.

The role requires driving complex, cross-functional work, guiding offshore teams, and delivering high-quality results on schedule, while maintaining clear communication with executives and

Qualifications

• 5+ years of product management, technical program management, or related experience in SaaS or cloud services; video security or IoT industry experience is a plus.
• Hands-on experience with SOC 2, GDPR, ISO 27001, or similar compliance and privacy programs, ideally including direct work with auditors and legal counsel
• Experience with cloud-based firmware update delivery, IoT or device fleet management, or vulnerability and CVE response is a plus
• Exceptional attention to detail and organizational skills, with a track record of driving work to completion without dropping threads
• Proven success leading offshore or distributed engineering teams, ideally in India and/or South Korea, to deliver high-quality results on schedule
• Excellent written and verbal communication skills, with the ability to explain complex technical and regulatory topics to technical, non-technical, and executive audiences
• Comfort with ambiguity and the ability to bring structure, priorities, and measurable goals to undefined problems
• Familiarity with status page, incident communication, or customer notification tools (e.g., Atlassian Statuspage) is a plus
• Flexibility to attend late-night meetings with stakeholders in South Korea and India, where you will lead discussions, provide updates, and collaborate with cross-functional teams in their time zones
• Willingness to travel locally and internationally as required, up to 20%

Responsabilités

• Own the roadmap for the Service Status & Customer Communications website, including real-time health, incident history, and proactive notifications.
• Define the product strategy and roadmap for the unified firmware and software update service, including staged rollouts and immediate fleet-wide pushes.
• Drive the security-update strategy to address vulnerabilities and CVEs in line with CRA regulations, tracking adoption and rollout stability.
• Coordinate cross-functional SOC 2 Type II audits and GDPR compliance efforts with control owners and auditors.
• Collaborate with Legal to maintain privacy policy and customer-facing terms, translating requirements into features and data handling practices.
• Lead high-priority, loosely defined initiatives from discovery through delivery with clear success metrics and stakeholder alignment.
• Write clear requirements, user stories, and acceptance criteria for multilingual teams across time zones.
• Lead engineering teams in India and South Korea to predictable, high-quality outcomes with regular cadences and feedback.
• Maintain roadmaps, risk logs, and dashboards that provide leadership visibility into progress and outcomes.

Connaissances

Product management

Technical program management

Cloud services

Written & verbal communication

Distributed team leadership

Regulatory compliance

Audits & privacy programs

Outils

Atlassian Statuspage

Description du poste

Hanwha Vision America is seeking a Senior Product Manager to own cloud trust, compliance, and operations. You will manage roadmaps for service status, firmware/software updates, and privacy programs, coordinating across time zones and with legal counsel to ensure audit readiness and regulatory alignment.

The role requires driving complex, cross-functional work, guiding offshore teams, and delivering high-quality results on schedule, while maintaining clear communication with executives and