Senior Product Manager, Certinia PSA & Salesforce Platform

UKG (Ultimate Kronos Group); Trenton (NJ); On-site; USD 102,000 - 147,000; Full time

Job summary

UKG is seeking a Certinia Product Manager to own the business vision, scope, and delivery priorities for Certinia implementation, ensuring end-to-end services lifecycle coverage from estimation to reporting.

You will partner with cross-functional teams across implementation, finance, operations, and project management to translate requirements into backlog items, release priorities, and concrete solutions. Strong PSA experience and Salesforce familiarity are essential for success.

Qualifications

• 2-3+ years configuring Salesforce-based enterprise platforms.
• 2-3+ years configuring Certinia PSA (Professional Services Automation).
• Experience supporting multi-system integrations within enterprise environments.
• Demonstrated experience supporting PSA processes: project management, resource mgmt, time entry, expense management, estimating, billing, data migration.
• Strong stakeholder management, business analysis, and prioritization skills.

Responsibilities

• Own the business roadmap for the Certinia platform and prioritize scope across all implementation workstreams.
• Define how the organization will use Project Management for project planning, execution, tracking, project financials, and issue management.
• Define and govern project templates for repeatable structures, tasks, milestones, and resource requests.
• Own Resource Management, including staffing, capacity, demand, scheduling, availability, and allocations.
• Drive UAT planning, defect triage, and go-live readiness.

Skills

Salesforce config

Certinia PSA

Integrations

PSA processes

Stakeholder mgmt

Business analysis

Cross-functional work

Tools

Salesforce

Job description

UKG is seeking a Certinia Product Manager to own the business vision, scope, and delivery priorities for Certinia implementation, ensuring end-to-end services lifecycle coverage from estimation to reporting.

You will partner with cross-functional teams across implementation, finance, operations, and project management to translate requirements into backlog items, release priorities, and concrete solutions. Strong PSA experience and Salesforce familiarity are essential for success.