Senior Product Manager, Centralized Billing & Monetization

Clio

New York (NY)

Hybrid

USD 98,000 - 133,000

Full time

48 hours ago
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Benefits offered by this job

Hybrid work environment
Health benefits
Flexible time off
Counseling benefit
RRSP matching
Clioversary recognition

Job summary

Clio is seeking a Senior Product Manager to own the Centralized Billing System (CBS), the internal platform for configuring pricing, generating quotes, packaging, and charging customers. CBS is mission-critical with cross-functional impact across Sales, Finance, GTM, and Product.

You will lead prioritization and define long-term direction in a fast-moving environment. This role emphasizes stakeholder management, data-driven decision making, and hands-on collaboration with engineering and design.

Qualifications

  • 6+ years of experience in product management in a B2B SaaS environment.
  • A technical background sufficient to own and make decisions about a complex product system with broad business dependencies
  • Proven ability to manage a high-volume, high-stakes stakeholder environment. You've prioritized under pressure, communicated tradeoffs clearly, and held the line on a roadmap
  • Strong data and analytical skills. You are comfortable owning a metrics framework, running analysis, and building the case for investment based on evidence
  • Excellent communicator and cross-functional partner. You've influenced without full authority and brought skeptics along
  • Based in the US or Canada

Responsibilities

  • Full product ownership of CBS, the system used to configure pricing, generate quotes, manage packaging, and charge customers
  • Roadmap, health, and evolution of CBS, full accountability for prioritization, sequencing, and long-term direction
  • Stakeholder management across a complex, high-demand landscape. Sales, Finance, Marketing, GTM, and Product all depend on CBS, and you will be the person who sets priorities, communicates tradeoffs clearly, and holds the line when needed
  • Monetization partnership, working closely with the GTM Monetization team as a key stakeholder to ensure CBS enables Clio's pricing and packaging strategy
  • Decision-making under pressure. CBS is a system where everyone has opinions and priorities shift constantly. You will need to form a clear point of view, advocate for it confidently across senior stakeholders, and make calls that don't always make everyone happy
  • Cross-functional alignment, working shoulder-to-shoulder with Sales, Marketing, Customer Success, Finance, and Data teams to ensure CBS works in lockstep with Clio's broader go-to-market motion
  • Tooling and instrumentation, ensuring we have the data, telemetry, and tooling in place to make confident decisions fast

Skills

Stakeholder management
Data analysis
Communication
Technical background
AI experimentation

Job description

Clio is seeking a Senior Product Manager to own the Centralized Billing System (CBS), the internal platform for configuring pricing, generating quotes, packaging, and charging customers. CBS is mission-critical with cross-functional impact across Sales, Finance, GTM, and Product.

You will lead prioritization and define long-term direction in a fast-moving environment. This role emphasizes stakeholder management, data-driven decision making, and hands-on collaboration with engineering and design.

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