Senior Product Manager, AI-Powered Patient Experience

Tebra; Newport Beach (CA); On-site; USD 135,000 - 152,000; Full time

Benefits offered by this job

Work from home basics discount

Gympass access

TelusEmployee Assistance Program

Job summary

Tebra is seeking a Senior Product Manager for our Patient Experience portfolio. You will own strategy and execution, turning customer needs into clear priorities, leading cross-functional teams from discovery through launch, and measuring outcomes.

You will bring practical AI fluency to the products you build and work across calendar/scheduling features as needs evolve. You will define features, drive AI-powered enhancements, and partner with Engineering, Legal, and Operations to ensure

Qualifications

• 5+ years of experience in product, focused on software applications.
• Hands-on experience using generative AI in product work with prototypes or experiments.
• Knowledge of large language models, prompting, retrieval, and agentic workflows.
• Proven track record with customer-facing B2B SaaS products and agile development.

Responsibilities

• Define and design features within the Patient Experience portfolio.
• Drive AI-enabled messaging improvements and ensure compliance considerations.
• Collaborate with Engineering, Legal, and Operations to deliver reliable solutions.
• Analyze market and customer feedback to shape the product roadmap.

Skills

Product management

AI in product work

LLM prompting/agentic workflows

Customer-facing products

B2B SaaS/agile

Healthcare product experience

Job description

Tebra is seeking a Senior Product Manager for our Patient Experience portfolio. You will own strategy and execution, turning customer needs into clear priorities, leading cross-functional teams from discovery through launch, and measuring outcomes.

You will bring practical AI fluency to the products you build and work across calendar/scheduling features as needs evolve. You will define features, drive AI-powered enhancements, and partner with Engineering, Legal, and Operations to ensure