Senior Product Manager, AI-Driven Platform

Salesforce, Inc.; New York, Northern (NY, KY); Hybrid; USD 173,000 - 286,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Product Manager for the Salesforce Platform to shape internal platform tools, ensure security and governance, and drive adoption across the org. You will lead cross-functional teams, own the roadmap, and partner with executives to align initiatives with platform standards and strategic goals.

You will apply data-driven analysis, mentor peers, and leverage AI to prototype and accelerate PM workflows while delivering transformative platform enhancements.

Qualifications

• 8+ years in product management or product strategy with strong technical and product literacy.
• Deep understanding of the Salesforce Platform — customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or platform.
• A proven track record of delivering complex, transformative products or solutions on the Salesforce Platform.
• Experience leading cross-functional engineering teams, with proficiency in product management tools and methodologies (e.g., Agile, Scrum).
• Strong analytical and problem-solving skills — able to translate business and technical requirements into a coherent product strategy and use data to drive roadmap decisions and prioritization.
• Ability to explain complex, technical ideas clearly to non-technical audiences, with the organizational, written, verbal, and interpersonal skills to influence and negotiate with cross-functional stakeholders.
• At least one of: Salesforce Platform App Builder, Administrator, or Platform Foundations certification
• Demonstrated AI fluency, with hands-on experience in conversational AI, real-time agents, or AI quality and evaluation. Able to speak to outcomes driven by using AI across PM workflows, and to build working prototypes with AI-assisted tools (e.g. Claude, vibe-coding tools)

Responsibilities

• Conduct internal business analysis and use data and user feedback to inform product strategy, weigh value against effort, and iterate on features that improve user experience and business outcomes
• Partner with cross-functional teams — including Core Product, lines of business, and engineering — and engage executives and senior stakeholders to keep product development cohesive and aligned
• Own the product roadmap, identifying risks early and making prioritization calls that balance short-term needs against long-term goals, while communicating transparently to build stakeholder trust
• Lead feature delivery end-to-end — from user research and user stories through UX design, prototyping, and working with engineering to build, test, and ship — while driving awareness and adoption internally
• Mentor other product managers and team members, helping raise the bar on product management practice across the team
• Use AI tools throughout the product development lifecycle — synthesizing feedback, drafting lightweight specs, and rapid prototyping with engineering and design

Skills

8+ years product mgmt

Salesforce Platform knowledge

Cross-functional leadership

Agile / Scrum

AI fluency

Education

Related technical degree

Tools

Agile tools

Product management tools

APIs

Job description

Salesforce, Inc. is seeking a Senior Product Manager for the Salesforce Platform to shape internal platform tools, ensure security and governance, and drive adoption across the org. You will lead cross-functional teams, own the roadmap, and partner with executives to align initiatives with platform standards and strategic goals.

You will apply data-driven analysis, mentor peers, and leverage AI to prototype and accelerate PM workflows while delivering transformative platform enhancements.