Senior Product Manager: AI-Driven MDR Tools (Remote)

CrowdStrike Inc.; Boise (ID); Remote; USD 125.000 - 180.000; Vollzeit

Benefits dieser Stelle

Equity awards

Wellness programs

Generous vacation

Parental leave

Professional development

Employee networks

Zusammenfassung

CrowdStrike Inc. is seeking a senior product manager to lead Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing and case management, and the analyst workbench.

You will balance 24/7 security operations with a durable roadmap, partnering with SOC leadership and engineers to drive impactful improvements. You will work closely with operations, data science, and cross-functional teams to translate workflows into actionable requirements, delivering features

Qualifikationen

• 5+ years of product management experience, ideally with exposure to security operations, MDR/SOC tooling, case management systems, or other internal/operational platforms.
• Strong understanding of security operations workflows, detection triage, investigation, and incident response, and what makes tooling effective for analysts working at scale.
• Experience partnering with internal, operationally-focused stakeholders to define and prioritize a roadmap.
• Excellent communication skills, both verbal and written, with the ability to translate operational needs into clear product requirements for engineering and leadership.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Aufgaben

• Define and drive the product strategy, roadmap and delivery for Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing/case management, and the analyst workbench.
• Partner closely with operations leaders and analysts to understand workflows and translate into clear product requirements.
• Lead initiatives applying AI and automation to reduce analyst cycles and improve decision quality.
• Collaborate with engineering to prioritize, build, and ship features improving detection triage and case workflows.
• Define and track metrics showing tooling impact on analyst productivity and customer outcomes.
• Engage with internal stakeholders to gather feedback and shape future direction.
• Work in a collaborative team of high performers to deliver a scalable MDR platform.

Kenntnisse

Product management

Security operations

AI & automation

Stakeholder collaboration

Internal tooling

Tools

Case management systems

Jobbeschreibung

CrowdStrike Inc. is seeking a senior product manager to lead Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing and case management, and the analyst workbench.

You will balance 24/7 security operations with a durable roadmap, partnering with SOC leadership and engineers to drive impactful improvements. You will work closely with operations, data science, and cross-functional teams to translate workflows into actionable requirements, delivering features