Senior Product Manager - AI-Driven MDR Tools (Remote)

CrowdStrike Inc.; Topeka (KS); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Market-leading compensation

Wellness programs

Competitive vacation and holidays

Parental and adoption leaves

Professional development opportunities

Employee networks and volunteer events

Job summary

CrowdStrike, Inc. is seeking an experienced Senior Product Manager to own the roadmap for Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing and case management, and the analyst workbench.

You will partner with security operations leaders and analysts to translate workflows into concrete requirements, drive AI-enabled enhancements, and deliver measurable improvements in detection speed, analyst productivity, and customer outcomes.

Qualifications

• 5+ years of product management experience in security operations or MDR/SOC tooling.
• Experience with internal/operational platforms and case management systems.
• Strong communication to translate needs to engineering and leadership.
• Experience leveraging AI to improve workflows and outcomes.

Responsibilities

• Define and drive the product strategy and roadmap for Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing/case management, and the analyst workbench.
• Translate analyst workflows into clear product requirements with stakeholders.
• Lead AI and automation initiatives to reduce analyst cycles and improve response times.
• Collaborate with engineering to prioritize and ship features that enhance detection, triage, and reporting.
• Define and track metrics showing impact on productivity and customer outcomes.
• Engage with operations and other stakeholders to gather feedback on releases and future direction.
• Work in a high-performing, collaborative team.

Skills

Product management

Security operations knowledge

AI/ML tooling

Stakeholder collaboration

Communication skills

Tools

Ticketing systems

Case management platforms

Job description

CrowdStrike, Inc. is seeking an experienced Senior Product Manager to own the roadmap for Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing and case management, and the analyst workbench.

You will partner with security operations leaders and analysts to translate workflows into concrete requirements, drive AI-enabled enhancements, and deliver measurable improvements in detection speed, analyst productivity, and customer outcomes.