Senior Product Manager - AI-Driven MDR Platform

CrowdStrike Inc.; Honolulu (HI); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Market compensation

Wellness program

Vacation & holidays

Parental leaves

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike is seeking a senior product manager to own Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing and case management, and the analyst workbench. You will act as the product voice for SOC operations, translating workflows into a strategic roadmap that improves detection, response speed, and customer outcomes.

This role focuses on internal platforms, partnering with operations and engineering to deliver scalable tooling and measurable impact, in a

Qualifications

• 5+ years of product management experience, ideally with exposure to security operations or MDR/SOC tooling.
• Strong understanding of security operations workflows, detection triage, investigation, and incident response.
• Experience collaborating with internal stakeholders to define and prioritize a roadmap.
• Excellent written and verbal communication translating needs into engineering requirements.
• Proven experience applying AI/ML to improve decision-making, workflows and outcomes.
• Ability to plan short- and long-term technology direction with stakeholder buy-in.

Responsibilities

• Define and drive the product strategy, roadmap and delivery for Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing and case management, and the analyst workbench.
• Partner with operations leaders and analysts to understand day-to-day workflows and translate needs into clear requirements.
• Lead initiatives applying AI/automation to reduce analyst cycles and improve investigation speed.
• Collaborate with engineering to prioritize, build and ship features improving detection triage, case workflows, and operational reporting.
• Define and track metrics showing tooling impact on productivity, response time and outcomes.
• Engage with stakeholders to gather feedback on releases and shape future direction.

Skills

PM experience

Security operations

Stakeholder alignment

Communication skills

AI tooling

Roadmap planning

Cross-functional leadership

Job description

CrowdStrike is seeking a senior product manager to own Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing and case management, and the analyst workbench. You will act as the product voice for SOC operations, translating workflows into a strategic roadmap that improves detection, response speed, and customer outcomes.

This role focuses on internal platforms, partnering with operations and engineering to deliver scalable tooling and measurable impact, in a