Senior Product Manager, AI-Driven MDR Tools

CrowdStrike Inc.; Dover (DE); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Market-leading compensation

Wellness programs

Generous vacation

Parental leave

Professional development

Employee networks

Job summary

CrowdStrike Inc. is seeking an experienced Senior Product Manager to shape the Falcon Complete internal tooling platform, including AI-native investigation, triage, ticketing and case management, and the analyst workbench used to detect, investigate, and respond at scale.

You will partner with SOC operations leaders and engineers to translate workflows into actionable product requirements, drive AI-powered improvements, and measure impact with clear metrics while balancing 24/7 security needs

Qualifications

• 5+ years of product management experience in security operations or MDR/SOC tooling.
• Understanding of security ops workflows, detection triage and incident response.
• Experience defining roadmaps with internal operational stakeholders.
• Proven ability to apply AI to improve analyst efficiency.

Responsibilities

• Define and drive product strategy and roadmap for Falcon Complete's internal tooling.
• Translate analyst workflows into clear product requirements.
• Lead AI/automation initiatives to reduce analyst cycles and improve outcomes.
• Collaborate with engineering to ship features for triage, case workflows, and reporting.
• Define and track metrics showing impact on analyst productivity and customer outcomes.
• Gather feedback from operations, support, and stakeholders to shape direction.
• Work with a high-performing, collaborative team.

Skills

Product management

Security operations

AI/ML familiarity

Cross-functional collaboration

Communication skills

Tools

Ticketing systems

Case management platforms

AI tooling

Job description

CrowdStrike Inc. is seeking an experienced Senior Product Manager to shape the Falcon Complete internal tooling platform, including AI-native investigation, triage, ticketing and case management, and the analyst workbench used to detect, investigate, and respond at scale.

You will partner with SOC operations leaders and engineers to translate workflows into actionable product requirements, drive AI-powered improvements, and measure impact with clear metrics while balancing 24/7 security needs