Senior Product Manager, AI-Driven MDR Tools

CrowdStrike Inc.; Hartford (CT); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Market-leading compensation & equity

Comprehensive wellness programs

Generous paid time off

Job summary

CrowdStrike Inc. is seeking an experienced Senior Product Manager to define and drive the strategy for Falcon Complete's internal platforms, including AI-native investigation and triage tooling, ticketing and case management systems, and the analyst workbench.

You will partner with SOC operations leaders and engineering to deliver scalable tooling that enhances detection, investigation, and response at scale.

Qualifications

• 5+ years of product management experience, preferably in security operations or MDR/SOC tooling.
• Experience working with internal/operational platforms and case management systems.
• Proven ability to translate SOC workflow needs into a roadmap and actionable requirements.

Responsibilities

• Define and drive product strategy, roadmap and delivery for Falcon Complete internal tooling.
• Understand day-to-day SOC workflows and translate pain points into requirements.
• Lead AI/automation initiatives to shorten analyst cycles and improve outcomes.
• Collaborate with engineering to prioritize, build and ship features for detection triage and case workflows.
• Define metrics to demonstrate tooling impact on productivity and customer outcomes.
• Engage internal stakeholders for feedback and future direction.

Skills

Product strategy

SOC tooling

AI/ML tooling

Internal stakeholder alignment

Communication

Tools

Ticketing systems

Job description

CrowdStrike Inc. is seeking an experienced Senior Product Manager to define and drive the strategy for Falcon Complete's internal platforms, including AI-native investigation and triage tooling, ticketing and case management systems, and the analyst workbench.

You will partner with SOC operations leaders and engineering to deliver scalable tooling that enhances detection, investigation, and response at scale.