Senior Product Manager, MDR/SOC Internal Platforms

CrowdStrike Inc.; Texas; Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Equity awards

Generous vacation

Professional development

Employee networks

Vibrant office culture

Job summary

CrowdStrike, Inc. is seeking a Senior Product Manager to drive internal platform strategy for Falcon Complete operations.

You will own AI-native investigation tooling, ticketing and case management across a 24/7 SOC environment, partnering with engineers and operations leaders to ship scalable tooling that improves detection speed and analyst quality. You will balance urgency with a durable roadmap, collaborating with security professionals and product managers to align on priorities and

Qualifications

• 5+ years of product management experience in security operations or MDR/SOC tooling.
• Experience working with internal stakeholders to define and prioritize a roadmap.
• Familiarity with case management platforms and workflow automation is a plus.

Responsibilities

• Partner with Falcon Complete leaders and analysts to translate workflows into requirements.
• Prioritize, build, and ship features to improve detection triage, case workflows, and reporting.
• Define metrics showing impact on analyst productivity and customer outcomes.
• Engage with internal stakeholders to gather feedback on releases and future direction.

Skills

Product management

Security operations

Stakeholder alignment

Case management systems

AI/ML tooling awareness

Tools

Ticketing systems

Case management platforms

Workflow automation tools

Job description

CrowdStrike, Inc. is seeking a Senior Product Manager to drive internal platform strategy for Falcon Complete operations.

You will own AI-native investigation tooling, ticketing and case management across a 24/7 SOC environment, partnering with engineers and operations leaders to ship scalable tooling that improves detection speed and analyst quality. You will balance urgency with a durable roadmap, collaborating with security professionals and product managers to align on priorities and