Senior Product Manager

Newfold Digital; Jacksonville (FL); Hybrid; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Education Sponsorships

Flexi-leaves

Free domain

WordPress blog

Remote/hybrid/onsite options

Job summary

Newfold Digital is seeking a Senior Product Manager to lead Platform, Billing & Pricing initiatives in Canada. You’ll shape platform capabilities, guide pricing strategies, and own the end-to-end billing experience across invoicing, payments, and subscriptions.

You will collaborate with Finance, Legal, Engineering, and Sales to align pricing with value, ensure regulatory compliance, and drive market-driven decisions. A strong analytical mindset and stakeholder management are essential.

Qualifications

• 3+ years of product management experience in SaaS or platform businesses.
• Strong understanding of billing systems, payment gateways, and pricing strategies.
• Experience working with cross-functional teams including engineering, finance, and legal.
• Analytical mindset with proficiency in data analysis and financial modeling.
• Excellent communication and stakeholder management skills.
• Familiarity with Jira, Confluence, and product analytics platforms.

Responsibilities

• Define and evolve platform capabilities to support scalable product development and integration.
• Collaborate with engineering, design, and cross-functional teams to deliver robust services and infrastructure.
• Own the end-to-end billing experience, including invoicing, payment processing, and subscription management.
• Partner with Finance and Legal to ensure compliance with global tax, billing, and payment regulations.
• Develop and iterate pricing models that align with customer value and business goals.
• Conduct market research, competitive analysis, and customer segmentation to inform pricing strategies.
• Collaborate with Sales and Marketing to launch pricing changes and promotions.
• Product Lifecycle Management
• Define product requirements, user stories, and acceptance criteria.
• Prioritize backlogs and manage roadmaps aligned with business objectives.
• Monitor product performance and customer feedback to drive continuous improvement.

Skills

Billing systems

Pricing strategies

Cross-functional collaboration

Data analysis

Stakeholder management

Jira

Confluence

Product analytics

Tools

Jira

Confluence

Product analytics

Job description

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

We are looking for a Senior Product Manager – Platform, Billing & Pricing to drive the strategy, development, and evolution of our platform capabilities, with a strong focus on billing and payments.

Key Responsibilities

• Define and evolve platform capabilities to support scalable product development and integration.
• Collaborate with engineering, design, and cross-functional teams to deliver robust services, and infrastructure.
• Own the end-to-end billing experience, including invoicing, payment processing, and subscription management.
• Partner with Finance and Legal to ensure compliance with global tax, billing, and payment regulations.
• Develop and iterate pricing models that align with customer value and business goals.
• Conduct market research, competitive analysis, and customer segmentation to inform pricing strategies.
• Collaborate with Sales and Marketing to launch pricing changes and promotions.
• Product Lifecycle Management
• Define product requirements, user stories, and acceptance criteria.
• Prioritize backlogs and manage roadmaps aligned with business objectives.
• Monitor product performance and customer feedback to drive continuous improvement.

Qualifications

• 3+ years of product management experience, preferably in SaaS or platform-based businesses.
• Strong understanding of billing systems, payment gateways, and pricing strategies.
• Experience working with cross-functional teams including engineering, finance, and legal.
• Analytical mindset with proficiency in data analysis and financial modeling.
• Excellent communication and stakeholder management skills.
• Familiarity with tools like Jira, Confluence, and product analytics platforms.

Preferred Skills

• Experience with global billing and tax compliance.
• Knowledge of usage-based pricing and subscription models.
• Background in platform architecture or subscription product management.

Why you’ll love us.

• We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment.
• Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you cannetwork and connect with Newfolders globally.
• We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
• Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!