Senior Product Management Support (Team Lead) – WEMT

Systems Plus, Inc.; Frederick (MD); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Systems Plus, Inc. seeks a PMO Team Lead to drive business operations for critical DoD medical product-development programs. You will work with senior leaders, coordinate cross-functional teams, and shape workflows to enable mission success.

You will mentor staff, develop processes, and interpret DHA/DoD policies, aligning operations with HQ guidance and performance metrics. This role is full-time, hybrid in Frederick, MD.

Qualifications

• Eight+ years in DoD, DHA, federal healthcare, acquisition, or program management.
• Experience leading PMO operations, process improvement, or portfolio management.
• Knowledge of DHA/DoD business operations and governance.
• Experience creating policies, workflows, and performance-management processes.
• Experience coordinating taskers, RFIs, and executive communications.

Responsibilities

• Lead the PMO team, coordinate day-to-day support, assign work, monitor tasks.
• Analyze PMO processes to identify inefficiencies, risks, and improvement opportunities.
• Develop and maintain processes, SOPs, and workflows aligned with DHA/DoD.
• Interpret DHA/DoD policies and integrate requirements into PMO operations.
• Establish metrics, dashboards, and KPIs to measure performance.
• Coordinate information requests and ensure timely delivery of final products.
• Develop stakeholder engagement strategies and maintain relationships.
• Plan, coordinate conferences, meetings, and workshops with clear communication.
• Prepare executive briefings, reports, and decision-support materials.
• Mentor PMO staff and promote standardized operations.

Skills

Leadership

Communication

Stakeholder engagement

Problem-solving

MS Office 365

Education

Bachelor's degree

Master's degree preferred

Tools

Power BI

SharePoint

Visio

Teams

Word/Excel/PowerPoint

Job description

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus, you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments.

Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide.

Systems Plus is the company for you! Experience the difference, and let’s talk about your future at Systems Plus today.

Position Title

Position Type

Full-Time, Hybrid

Position Location

Frederick, Maryland

Tracking Code

01238

Daily Responsibilities

Lead the business operations that keep high-priority Department of Defense medical product-development programs moving forward. As the PMO Team Lead, you will work directly with senior leaders, coordinate cross-functional teams, drive process improvements, and shape the workflows, reporting, and decision-support activities that enable mission success. This is an outstanding opportunity for a strategic and organized leader who enjoys solving complex operational challenges while supporting programs that directly impact military readiness and healthcare innovation.

• Serve as the PMO Team Lead for business operations activities, coordinating day-to-day support efforts, assigning work, monitoring task execution, and ensuring consistency of deliverables across the support team.
• Analyze PMO operational processes, workflows, and organizational practices to identify inefficiencies, risks, and opportunities for process improvement.
• Develop, implement, and maintain business processes, procedures, standard operating procedures, and workflow improvements that enhance organizational effectiveness and alignment with DHA and DoD requirements.
• Interpret new and revised DHA, DoD, and higher-headquarters policies, guidance, and operational procedures and integrate those requirements into PMO operations.
• Establish and maintain performance metrics, dashboards, and key performance indicators to measure organizational effectiveness and monitor progress toward PMO objectives.
• Serve as the central coordination point for requests for information, taskers, data calls, and executive inquiries; coordinate responses among subject matter experts and ensure timely delivery of final products.
• Develop and support stakeholder engagement strategies and maintain effective working relationships with internal organizations, military services, industry partners, external agencies, and other government stakeholders.
• Plan, coordinate, and support conferences, meetings, workshops, strategic engagements, and other business-operational activities while ensuring effective communication among stakeholders.
• Prepare executive briefings, business reports, decision-support materials, operational assessments, white papers, and presentations for leadership review and decision-making.
• Mentor and guide PMO support personnel, promote standardization of business operations processes, and recommend improvements that enhance organizational performance and mission execution.

Degree and Certifications:

• Bachelor’s degree in a relevant area; master’s degree preferred

Required Experience:

• Minimum eight (8) years of experience supporting DoD, DHA, federal healthcare, acquisition, or program-management organizations
• Experience supporting PMO operations, business operations management, organizational process improvement, or portfolio management activities.
• Knowledge of DHA, DoD, or other federal-government business operations, governance, and organizational-management processes.
• Demonstrated experience developing and implementing policies, procedures, workflows, and performance-management processes.
• Experience coordinating taskers, RFIs, executive actions, stakeholder communications, and cross-functional organizational activities.
• Ability to analyze business processes and provide recommendations that improve efficiency, effectiveness, and organizational performance.
• Experience developing executive-level reports, briefings, presentations, dashboards, and decision-support products.
• Strong leadership, communication, facilitation, organization, stakeholder-engagement, and problem-solving skills.
• Advanced proficiency with Microsoft Office 365 applications, including Word, Excel, PowerPoint, Teams, SharePoint, Power BI, and Visio.

Required Clearance

• Background investigation

About Systems Plus

Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors.

From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more.

Through our diverse portfolio of clients and capabilities we power vision and insight—discover what’s possible with a Small Business that thinks BIG!