Senior Product Leader - Patient CRM & Engagement

Veeva; Boston (MA); Hybrid; USD 120,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company-paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva in Boston is seeking a Senior Product Manager for Patient CRM to architect patient-centric solutions within the Vault ecosystem. You will work closely with product teams to enhance patient engagement and ensure compliance with regulations.

The ideal candidate will have over 5 years of experience in Patient Services and strong software product management skills. The company offers comprehensive benefits including medical, flexible PTO, and competitive compensation, within a range of $120,000 - $200,000.

Qualifications

• 5+ years of experience in Patient Services or Product Management for patient-specific software.
• 3+ years of PM experience at a software company.
• Ability to work across multiple product teams.
• Exceptional problem-solving skills.
• Experience in writing detailed requirement specifications.
• Superior communication to translate technical requirements.

Responsibilities

• Own the strategy and delivery of patient recruitment features.
• Partner with Vault CRM PM for optimized patient services.
• Represent the product team at industry events.
• Translate patient journeys into technical specifications.
• Collaborate with AI PM to enhance patient interactions.
• Guide features from concept to global release.

Skills

HealthTech Industry Expertise

Software Product Management

Strategic Influence

Analytical Rigor

Technical Execution

Communication

Conversational AI

Benefit Verification Knowledge

Experience with Configurable SaaS

Veeva Vault Platform Exposure

Software Development or Computer Science Background

Job description

Veeva in Boston is seeking a Senior Product Manager for Patient CRM to architect patient-centric solutions within the Vault ecosystem. You will work closely with product teams to enhance patient engagement and ensure compliance with regulations.

The ideal candidate will have over 5 years of experience in Patient Services and strong software product management skills. The company offers comprehensive benefits including medical, flexible PTO, and competitive compensation, within a range of $120,000 - $200,000.