Remote Senior Technical Architect-Patient CRM Integrations

Veeva; Chicago (IL); On-site; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Flexible PTO

Retirement programs

Charitable giving program

Job summary

Veeva is seeking a Technical Architect to join our Patient CRM team in a remote, full-time permanent role. You will design and oversee technical services for customer implementations, focusing on a complex data ecosystem for patient support and engagement.

Responsibilities include leading discovery workshops, designing end-to-end integrations, and mentoring junior consultants while leveraging Vault platform capabilities.

Qualifications

• 7+ years of technical consulting or architecture experience.
• Proven Life Sciences expertise focusing on patient support and engagement.
• Deep knowledge of middleware and APIs (REST/SOAP) and secure batch file sharing.
• Experience architecting data exchanges between CRM platforms, hubs, and pharmacies.
• Ability to influence senior IT management and simplify complex data mappings.
• Experience building or leading a technical service offering in a software vendor.

Responsibilities

• Lead technical discovery workshops to define integration requirements and align on architectural best practices.
• Design and document end-to-end integration flows between Patient CRM and external entities.
• Articulate complex technical and integration concepts to both business and IT audiences.
• Develop and leverage expertise in the Vault platform to build scalable, high-performance solutions.
• Plan, manage, and perform technical build activities, including API configurations, middleware orchestration, and batch data processing.
• Identify and monitor technical interdependencies between various workstreams to mitigate project risk.
• Contribute to the development of technical implementation methodologies and reusable integration assets for the Patient CRM team.
• Support pre-sales activities by providing technical architecture reviews, scope definition, and responding to complex functional inquiries.
• Collaborate with Product and Strategy teams to provide feedback on technical capabilities and drive product excellence.
• Mentor junior technical consultants to facilitate a growing and collaborative team environment.

Skills

7+ years experience

Life Sciences domain

Middleware & APIs

CRM data exchanges

Tools

Vault platform

API configurations

Batch processing

Job description

Veeva is seeking a Technical Architect to join our Patient CRM team in a remote, full-time permanent role. You will design and oversee technical services for customer implementations, focusing on a complex data ecosystem for patient support and engagement.

Responsibilities include leading discovery workshops, designing end-to-end integrations, and mentoring junior consultants while leveraging Vault platform capabilities.