Senior Product Lead – AI-Driven Sales CRM

PIMCO Ltd. - Pacific Investment Management Company; Austin (TX); On-site; USD 250,000 - 305,000; Full time

Job summary

PIMCO Sales Technology is seeking a senior product leader to own our CRM product and drive its next-generation reinvention, evolving Dynamics 365 toward a headless, AI-native CRM that serves sales workflows with a strong system-of-record and lightweight top surfaces.

You will lead a cross-functional product squad, translate the needs of global Account Managers into a prioritized backlog, and deliver measurable improvements in efficiency, adoption and user satisfaction across the firm.

Qualifications

• 10+ years in product management, including senior ownership of a CRM, sales-technology, or consumer-facing platform product.
• Bachelor's degree in engineering, computer science, or equivalent experience.
• Experience with Dynamics 365 or another enterprise CRM.
• Financial services, investment management, or asset management domain experience.

Responsibilities

• Own the CRM product vision, roadmap, and prioritization.
• Define and sequence the shift to a headless, AI-native model aligned with sales workflows.
• Lead a cross-functional product squad to deliver against a unified roadmap.
• Be the voice of the Account Managers, translating needs into a prioritized backlog.
• Deliver measurable outcomes around efficiency and adoption.
• AI-native interfaces, agentic workflows, and data-driven capabilities as core surfaces.

Education

Bachelor's degree in engineering or computer science

Job description

PIMCO Sales Technology is seeking a senior product leader to own our CRM product and drive its next-generation reinvention, evolving Dynamics 365 toward a headless, AI-native CRM that serves sales workflows with a strong system-of-record and lightweight top surfaces.

You will lead a cross-functional product squad, translate the needs of global Account Managers into a prioritized backlog, and deliver measurable improvements in efficiency, adoption and user satisfaction across the firm.