Senior CRM Product Leader — AI-Driven Sales Tech

PIMCO Europe Ltd.

Newport Beach (CA)

On-site

USD 250,000 - 305,000

Full time

14 days+

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Job summary

PIMCO Europe Ltd. in Newport Beach is seeking a senior product leader to own the CRM product and drive its next-generation reinvention.

The role focuses on evolving Dynamics 365 toward a headless, AI-native system with a data and capability layer supporting agents and APIs. You will coordinate engineering, AI, and data teams, translate sales needs into a prioritized backlog, and deliver measurable efficiency gains.

Qualifications

10+ years in product management, including senior ownership of a CRM or sales-technology product.
Bachelor’s degree in engineering, computer science, or equivalent.
Track record of modernizing legacy products with measurable adoption improvements.
Fluency in AI-native product thinking.
Strong prioritization and stakeholder-management skills.
Experience with Dynamics 365 or similar enterprise CRM.
Experience in financial services or asset management domain.
Background bridging product and data.

Responsibilities

Own the CRM product vision, roadmap, and prioritization.
Define the shift to a headless, AI-native model — evolving from a UI-centric product toward a data and capability layer that agents, APIs, and purpose-built surfaces consume, closely aligned with sales workflows.
Lead a cross-functional product squad, drawing on engineering, UI, AI, and data teams to deliver against a unified roadmap.
Be the voice of the AMs.
Build deep relationships with the global sales organization, translate their needs into a prioritized backlog, and use support and usage signal to drive continuous improvement.
Deliver measurable outcomes especially around efficiency.
AI-native — agentic interfaces, auto-capture, and human-in-the-loop workflows as first-grade product surfaces.