Senior Product Experience Design Lead - Remote

Hard Problems; United States; Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Health Savings Account (HSA)

Paid time off

Early wage access

Flexible spending accounts

Short- and long-term disability

Job summary

Cardinal Health’s Product Experience (PX) team seeks a design leader to guide strategy and execution across a portfolio of digital products and enterprise services. You will influence roadmaps, translate research into recommendations, and lead cross-functional teams in ambiguous settings to deliver measurable value in healthcare and logistics contexts.

You will partner with Product, Engineering, and Business leaders, shaping experiences with a focus on user needs, operational realities, and

Qualifications

• 8+ years designing digital products or enterprise experiences.
• Proven ability to influence roadmap decisions and outcomes without formal authority.
• Strong skills in strategy, communication, and stakeholder management.
• Experience leading workshops, discovery, and strategic planning sessions.
• Familiarity with design systems, accessibility standards, and governance frameworks.
• Experience in healthcare, logistics, or enterprise software preferred.

Responsibilities

• Act as the primary Product Experience leader for your portfolio, influencing roadmap decisions and customer-centered outcomes.
• Plan and identify opportunities, manage risk, and align investments to customer and business needs.
• Lead discovery to uncover user needs, workflows, constraints, and opportunities.
• Translate research and data into clear product and experience recommendations.
• Own and guide research and design decisions within your area of responsibility.
• Lead cross-functional teams through ambiguity and clarify problems before solutions are defined.
• Ensure experience quality across workstreams and maintain a consistent quality bar for products and initiatives.
• Identify experience gaps, design debt, and portfolio-level opportunities proactively.
• Advocate for users while balancing technical and business constraints; propose alternatives when needed.
• Influence stakeholders through storytelling, facilitation, and executive communication.
• Contribute to shared Product Experience standards, patterns, frameworks, and best practices.

Skills

Human-centered design

Product strategy

Stakeholder management

Systems thinking

Interaction design

Information architecture

Facilitation

Executive influence

Research synthesis

Workshop facilitation

Job description

Cardinal Health’s Product Experience (PX) team seeks a design leader to guide strategy and execution across a portfolio of digital products and enterprise services. You will influence roadmaps, translate research into recommendations, and lead cross-functional teams in ambiguous settings to deliver measurable value in healthcare and logistics contexts.

You will partner with Product, Engineering, and Business leaders, shaping experiences with a focus on user needs, operational realities, and