Remote Product Experience Design Lead – Strategy & Impact

Cardinal Health, Inc.; Helena (MT); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

MyFlexPay access to wages before pay

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health's Product Experience (PX) team seeks a Design Lead to drive the quality and impact of product experiences across a diverse portfolio. You will lead through expertise, influence, and decision-making authority, partnering with Product, Engineering, and Business leaders to shape strategy and execution.

You will guide research and design decisions, lead discovery, and ensure experiences deliver measurable customer and business value while maintaining a high quality bar across

Qualifications

• 8+ years designing digital products, services, or enterprise experiences.
• Experience leading complex product initiatives in cross-functional teams.
• Expertise in human-centered design and customer-centered decision-making.
• Strong strategic thinking and business acumen.
• Clear communication and executive influence.
• Stakeholder management across multiple levels.
• Systems thinking and cross-functional collaboration.
• Experience designing healthcare, logistics, or enterprise software preferred.
• Experience with AI-enabled products is a plus.
• Advanced facilitation and workshop leadership skills.

Responsibilities

• Serve as primary Product Experience leader for assigned portfolio.
• Influence roadmap decisions and customer-centered outcomes with senior leaders.
• Participate in planning to identify opportunities and manage risk.
• Lead discovery to uncover user needs and opportunities.
• Translate research and data into clear product recommendations.
• Own and guide design decisions within your area of responsibility.
• Lead cross-functional teams through ambiguity to define problems.
• Maintain quality standards across products, features, and initiatives.
• Identify experience gaps and design debt at portfolio level.
• Advocate for users while balancing technical and business constraints.
• Connect design decisions to measurable outcomes and business value.
• Influence stakeholders through storytelling and executive communication.
• Contribute to shared Product Experience standards and patterns.

Skills

Human-centered design

Product strategy

Executive influence

Stakeholder management

Systems thinking

Interaction design

Information architecture

Decision-making

Workshop leadership

AI-enabled products

Education

Bachelor's degree in Design/UX/HCI

Tools

Figma

Adobe XD

Design systems

Job description

Cardinal Health's Product Experience (PX) team seeks a Design Lead to drive the quality and impact of product experiences across a diverse portfolio. You will lead through expertise, influence, and decision-making authority, partnering with Product, Engineering, and Business leaders to shape strategy and execution.

You will guide research and design decisions, lead discovery, and ensure experiences deliver measurable customer and business value while maintaining a high quality bar across