Senior Product Designer - Senior Associate

Testing Site - JPMC; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Product Designer to help deliver next‑gen digital experiences for Global Banking. You will own complex enterprise workflows, create prototypes, and collaborate with product, engineering, and data science teams across desktop and mobile platforms.

The role emphasizes designing data‑driven products with a mature design system, storytelling in stakeholder reviews, and strong portfolio requirements.

Qualifications

• 3+ years of experience designing digital products and services for enterprise solutions.
• Ability to communicate abstract design concepts visually and verbally using storytelling.
• Bachelor’s degree or higher in UX Design, Product Design, Interaction Design, Service Design, Visual Design, HCI, or related fields.
• Include links in your resume to your portfolio and case studies demonstrating experience in design.

Responsibilities

• Understand problem space, goals, and user needs to ensure product experiences deliver positive outcomes.
• Lead and execute a product design workstream covering features within an interconnected ecosystem of products.
• Collaborate on research studies and synthesize learnings into actionable solutions.
• Create concepts, prototypes, and storyboards to showcase product vision and buy-in from stakeholders.
• Foster relationships with cross‑functional teams including designers, product managers, engineers, data scientists, researchers, and SMEs.
• Craft detailed designs and specifications with complex workflows, interactions, states, and displays for data-rich desktop and mobile experiences.
• Leverage and enhance our design system to ensure cohesive experiences across web, mobile, and native apps.

Skills

Complex workflows

Storytelling

Prototyping

Figma

Keynote

Communication

Education

Bachelor’s degree or higher in UX/Product/Interaction/Service Design or related field

Tools

Figma

Keynote

Material Design

Job description

Join our product design team and help deliver the next generation of digital product experiences for JPMorgan’s Global Banking organization.

As a Senior Product Designer, you will be responsible for a collection of product capabilities that support high-value enterprise services within our institutional banking business. You’ll work in a collaborative and dynamic environment, partnering closely with product, engineering, and data science teams to create elegant solutions for highly complex business problems.

The products you craft will be forward-thinking, refined, usable, and relevant to the organization’s holistic end-to-end value streams.

Job Responsibilities

• Develop a deep understanding of the problem space, business goals, and user needs to ensure product experiences deliver positive outcomes.
• Lead and execute a product design workstream covering a collection of features that operate within an interconnected ecosystem of products.
• Collaborate on generative and evaluative research studies and support efforts to synthesize learnings into actionable solutions.
• Create concepts, prototypes, and storyboards that showcase product vision and elicit buy-in from key stakeholders.
• Foster strong relationships with local and global, multidisciplinary teams of designers, product managers, engineers, data scientists, researchers, and subject matter experts.
• Craft detailed designs and specifications that include complex workflows, interactions, states, and displays for data-rich desktop and mobile experiences.
• Leverage and enhance our organization’s maturing design system to ensure consistent, cohesive experiences across our web, mobile, and native applications.

Required qualifications, capabilities & skills

• Experience working with complex workflows and data-driven product experiences.
• Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner, using storytelling to explain ideas.
• 3+ years of experience designing digital products and services for enterprise solutions.
• Experience leveraging methodologies that lead to learning and decision-making through concepting, storyboarding, and prototyping.
• Proficiency in design, prototyping, and presentation software such as Figma and Keynote.
• Experience leveraging robust design systems such as Google’s Material Design.
• Bachelor’s degree or higher in User Experience (UX) Design, Product Design, Interaction Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields.
• Include links in your resume to your portfolio and case studies demonstrating experience in design.

Preferred qualifications, capabilities & skills

• Experience incorporating artificial intelligence into your working process and designing AI-enabled solutions.
• Familiarity with financial terminology.
• Familiarity with designing solutions that support accessibility standards (WCAG).
• Working knowledge of HTML, CSS, and JavaScript.

The final officer title and job grade is at the discretion of the firm and will be discussed at the time of the offer. It may be different than what is listed on the requisition based on candidate experience level.