Senior Product Designer — Self‑Service & AI (Remote)

Boticário Group; United States; Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Flexible health plans

Meal and food vouchers

Home office allowance

Birthday leave

Parental leave

Job summary

Grupo Boticário is seeking a Product Designer III to elevate the Ecommerce and Consumer ecosystem, focusing on self-service journeys and AI-driven enhancements. You will drive data-informed design, reduce handoffs to human support, and collaborate with product leadership and engineering across a scalable, inclusive platform.

Your role emphasizes research-driven design, accessibility, and a rigorous, metrics-focused approach to improve conversion and efficiency in a multicultural environment.

Qualifications

• Solid experience in digital product design (UX/UI), end-to-end journey building.
• Established experience in e-commerce or self-service channels.
• Advanced command of qualitative/quantitative research and prototyping tools (Figma, Miro, usability testing).
• Practical use of AI tools applied to workflow and product design.

Responsibilities

• Plan and conduct qualitative and quantitative research to inform designs.
• Develop end-to-end design solutions guided by accessibility and IA principles.
• Incorporate AI tools to evolve virtual assistants and self-service flows.
• Communicate design decisions clearly to tech and product teams and influence roadmap.
• Collaborate across matrix structures with product leadership and engineering.

Skills

UX/UI design

Qualitative research

Information architecture

Figma

AI tools

Tools

Figma

Miro

Usability testing tools

Job description

Grupo Boticário is seeking a Product Designer III to elevate the Ecommerce and Consumer ecosystem, focusing on self-service journeys and AI-driven enhancements. You will drive data-informed design, reduce handoffs to human support, and collaborate with product leadership and engineering across a scalable, inclusive platform.

Your role emphasizes research-driven design, accessibility, and a rigorous, metrics-focused approach to improve conversion and efficiency in a multicultural environment.