Senior Product Designer, Family Care Experience

Hera; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Hera in New York City is hiring Senior Product Designer to build the family experience end-to-end. You will partner with Head of Design and the Hera team to craft interfaces that guide families through challenging moments.

You’ll design systems, collaborate with engineers, and ship high-quality experiences that earn trust in healthcare. Based in NYC or willing to relocate, this role demands empathy and strong product sense.

Qualifications

• You’re a product designer capable of shaping ambiguous problems into tangible software outcomes.
• You set the bar for craft with strong visual judgment and attention to interaction details.
• You work closely with engineering and can explain design decisions clearly.

Responsibilities

• Own the 0→1 family product experience for Hera customers.
• Own Hera Platform workflows related to family onboarding and care coordination.
• Maintain and evolve the design system to uphold brand quality at scale.

Skills

Product design

User empathy

Collaboration

System thinking

Tools

Design systems

Figma

Prototype tools

Job description

Hera in New York City is hiring Senior Product Designer to build the family experience end-to-end. You will partner with Head of Design and the Hera team to craft interfaces that guide families through challenging moments.

You’ll design systems, collaborate with engineers, and ship high-quality experiences that earn trust in healthcare. Based in NYC or willing to relocate, this role demands empathy and strong product sense.