Principal Product Designer, Care Experience & Systems Remote

MissionHires; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary and equity package

Medical, dental, and vision insurance

401(k) plan with a match

Job summary

MissionHires is hiring a Principal Product Designer to lead product and service design for a care ecosystem supporting older adults. This role involves designing user journeys, mentoring designers, and ensuring design quality across the organization.

With over 10 years of experience in human services design, candidates should possess mastery in Figma and be familiar with research tools. Benefits include a competitive salary, equity, and comprehensive health coverage.

Qualifications

• 10+ years designing complex human services products.
• Expert mastery of Figma and high-fidelity prototyping.
• Proven ability to shape strategy through visual artifacts.

Responsibilities

• Architect service journeys that translate digital requests into real-world connections.
• Lead experience design to optimize conversion while preserving a personal care brand.
• Conduct qualitative research to uncover unmet needs.

Skills

10+ years designing complex human services products

Expert mastery of Figma

Exceptional storytelling and presentation skills

Experience maintaining accessible design systems

Proficiency in service blueprinting and journey mapping tools

Tools

Figma

UserTesting

Miro

Job description

MissionHires is hiring a Principal Product Designer to lead product and service design for a care ecosystem supporting older adults. This role involves designing user journeys, mentoring designers, and ensuring design quality across the organization.

With over 10 years of experience in human services design, candidates should possess mastery in Figma and be familiar with research tools. Benefits include a competitive salary, equity, and comprehensive health coverage.