Senior Product Designer — Civic Tech & Public Service Impact

New Jersey Innovation Authority; United States; Remote; USD 130,000 - 159,000; Full time

Benefits offered by this job

Benefits package

Job summary

The New Jersey State Office of Innovation is seeking a nimble product designer to lead and dive into all parts of product design for mobile and web interfaces, with NJ resident needs in mind.

You will collaborate with engineers, product managers and content designers, run user research, design systems, and drive adoption while advancing accessibility and inclusive design across New Jersey.

Qualifications

• A minimum of 5 years of experience in product design, UI/UX design (or related role), with prior experience in civic technology strongly preferred.
• Portfolio demonstrating product design; please be sure to include process and outputs.
• Expert proficiency with Figma including advanced prototyping, design systems, and collaboration features
• Experience iteratively developing digital products or services as part of a cross‑functional team.
• Experience planning and conducting user research in the form of user interviews, usability testing, surveys, behavioral metrics.
• Experience defining user needs and experience goals using such frameworks as personas, storyboards, scenarios, and flowcharts.
• Experience prototyping designs at varying levels of fidelity using wireframes, click‑through prototypes, high fidelity designs, drafting plain english copy or collaborating with content designers, and working with engineers to create live prototypes in code.
• Experience with mobile first design preferred.
• Deep understanding of accessibility standards and inclusive design practices; ability to coach others
• Strong communication and interpersonal skills, with the ability to interact with a diverse range of individuals; including NJ residents, state partners and government officials.

Responsibilities

• Create design concepts, prototypes and mockups for mobile and web interfaces; Developing designs for our products with NJ resident needs in mind.
• Create visual frameworks - like design sketches, wireframes, journey maps, and other guides that inform the development of products and can be shared with team members and stakeholders.
• Lead end‑to‑end user research using modern practices and tools to arrive at key insights and solutions.
• Solve complex problems through the use of human‑centered design, agile development, and data‑driven decision making.
• Partner closely with engineers, product managers, and other team members to translate UX/UI design into iteratively developed products.
• Consider content needed for designs and/or collaborate with content designers to ensure simple and user‑centric copy.
• Collaborate with diverse stakeholders and subject matter experts to define new features and iterate existing capabilities.
• Run collaborative workshops to communicate users needs and collaborate with internal teams and external stakeholders.
• Serve as a coach and catalyst for leveraging modern design practices across the team and the State in the areas of visual design and user experience, user interface, and resident research.
• Drive user adoption and engagement, and deliver solutions that meet the needs of diverse users across New Jersey.
• Take part in office‑wide initiatives and stand‑ups to enable collaboration and support across projects.
• Do what’s needed for the team by executing additional duties and responsibilities to advance the New Jersey Innovation Authority’s mission and work.

Skills

5+ years experience

Portfolio display

Figma proficiency

Cross-functional collaboration

User research

Personas/storyboards

Prototyping at varying fidelity

Tools

Figma

Job description

The New Jersey State Office of Innovation is seeking a nimble product designer to lead and dive into all parts of product design for mobile and web interfaces, with NJ resident needs in mind.

You will collaborate with engineers, product managers and content designers, run user research, design systems, and drive adoption while advancing accessibility and inclusive design across New Jersey.