Senior Product Data Quality Engineer (Onboarding)

Archer; Houston (TX); On-site; USD 52,000 - 132,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Parental leave

Employee Stock Purchase Plan

Job summary

Archer, in collaboration with Oracle, seeks a Senior Support Engineer to resolve complex product-data issues that block hardware onboarding into Oracle data centers. You will act as a technical touchpoint across global teams, driving investigations, corrective actions, and systemic improvements.

Responsibilities include data-quality monitoring, root-cause analysis with SQL, XML/JSON inspection, REST API usage, and light Python automation.

Qualifications

• Strong analytical and root cause analysis skills.
• Experience writing SQL queries for technical investigation and data analysis.
• Excel skills for data analysis and reporting.
• Ability to read and interpret XML and JSON data.
• Experience with REST APIs and related data sources.
• Basic Python programming for data analysis and automation.
• Understanding of data validation and product-data quality principles.
• Familiarity with server and rack-level hardware, configuration, and topology.
• Understanding of Product Bills of Materials (BOMs) and their relationships.

Responsibilities

• Investigate and resolve complex product-data issues impacting hardware onboarding into Oracle data centers.
• Monitor, prioritize, and respond to technical support tickets within the operational support queue.
• Perform technical triage to identify root causes and determine appropriate resolution paths.
• Collaborate with Oracle's global manufacturing partners to investigate and resolve product-data quality issues while ensuring corrective actions are measurable, verified, and minimize future recurrence.
• Monitor daily manufacturing data feeds to identify data-quality issues and operational exceptions requiring investigation.
• Perform detailed root cause analysis, including writing SQL queries to examine raw database records and investigate non-standard technical issues.
• Read and interpret XML and JSON data to identify missing, incorrect, duplicated, or improperly formatted product information.
• Utilize REST services to retrieve, validate, and submit product data where required.
• Use Python, where appropriate, to analyze, transform, or validate data supporting technical investigations.

Skills

SQL queries

XML/JSON reading

REST APIs

Python (basic)

Excel

Data quality principles

Job description

Archer, in collaboration with Oracle, seeks a Senior Support Engineer to resolve complex product-data issues that block hardware onboarding into Oracle data centers. You will act as a technical touchpoint across global teams, driving investigations, corrective actions, and systemic improvements.

Responsibilities include data-quality monitoring, root-cause analysis with SQL, XML/JSON inspection, REST API usage, and light Python automation.