Senior Data Quality & Onboarding Support Engineer

Oracle; Nashville (TN); On-site; USD 52,000 - 132,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Disability insurance

Job summary

Oracle is seeking a Senior Support Engineer for Product Data Quality & Resolution to investigate and resolve complex product-data issues affecting hardware onboarding into Oracle data centers. You will serve as a technical point of contact for operations and partner with global teams.

Responsibilities include leading technical investigations, writing SQL queries, analyzing XML/JSON data, and using REST APIs and Python for data validation.

Qualifications

• Strong analytical, investigative, and root cause analysis skills.
• Experience writing SQL queries for technical investigation and data analysis.
• Strong Microsoft Excel skills for data analysis and reporting.
• Ability to read and interpret XML and JSON.
• Experience working with REST APIs and related data sources.
• Basic Python programming skills for data analysis and automation.
• Understanding of data validation and product-data quality principles.

Responsibilities

• Investigate and resolve complex product-data issues impacting hardware onboarding into Oracle data centers.
• Monitor, prioritize, and respond to technical support tickets.
• Perform technical triage to identify root causes and determine resolution paths.
• Collaborate with global manufacturing partners to resolve data-quality issues with measurable corrective actions.
• Read and interpret XML/JSON data to identify data quality issues.
• Use REST services to retrieve, validate, and submit product data where required.
• Apply Python to analyze, transform, or validate data for investigations.

Skills

Analytical skills

Root cause analysis

SQL for data analysis

XML/JSON interpretation

REST APIs & Python basics

Tools

SQL

Excel

REST APIs

Python

Job description

Oracle is seeking a Senior Support Engineer for Product Data Quality & Resolution to investigate and resolve complex product-data issues affecting hardware onboarding into Oracle data centers. You will serve as a technical point of contact for operations and partner with global teams.

Responsibilities include leading technical investigations, writing SQL queries, analyzing XML/JSON data, and using REST APIs and Python for data validation.