Senior Product Associate - Trust & Security

Testing Site - JPMC; Columbus (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

Testing Site - JPMC in Columbus, OH, seeks a Senior Product Associate in Trust & Security to shape technology solutions that deliver secure operations and a great customer experience. You will work across business lines to translate challenges into clear technical requirements, run JAD sessions, and guide API contracts with delivery teams to ensure end-to-end success in risk management initiatives.

This role requires strong communication, stakeholder interviewing, and the ability to manage

Qualifications

• Bachelor’s degree in engineering, computer science, technology, or related field.
• 3+ years of experience in product, technology, or financial services
• Demonstrated ability to interpret and share concepts clearly across audiences
• Comfortable presenting recommendations to leadership
• Ability to interview stakeholders and glean full picture of concepts
• Self-starter with ability to manage projects from ideation to completion
• Experience with service-oriented design and technology (REST APIs, micro services)
• Proficiency with Confluence, JIRA, and Visio

Responsibilities

• Partner with Fraud Risk product owners, data scientists, and fraud strategists on initiatives to drive customer-focused solutions
• Manage interdependencies between product releases and other delivery activities
• Design solutions and improve software systems to meet business requirements with stakeholders and tech partners
• Lead JAD sessions and define API contracts, data flows, user stories, and test scenarios
• Elicit accurate functional and technical requirements and acceptance criteria

Skills

Product management

Technical requirements

API design

Stakeholder interviewing

JAD sessions

Confluence/JIRA/Visio

Education

Bachelor’s degree in engineering or computer science

Tools

Confluence

JIRA

Visio

REST API

Kafka

MQ messaging

Job description

Join us in Trust and Security, where your work helps protect our customers and drive innovation in risk management. Be part of a team that values collaboration and impact.

As a Senior Product Associate within Trust & Security, you will be instrumental in shaping the technology solutions that promote our operations. Positioned at the crossroads of business and technology, you will collaborate with colleagues across various business lines to understand challenges and opportunities. This knowledge will be transformed into high-quality technical requirements. Furthermore, you will coordinate with technical delivery teams to ensure that the solutions not only meet all requirements but also provide an exceptional business and customer experience.

Job responsibilities

• Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities
• Manage the interdependencies between product releases and other product delivery teams and activities required for end to end delivery
• Design solutions and improve existing software systems and applications to meet business requirements, working with stakeholders and technology partners
• Conduct and lead technical and functional JAD sessions, driving the team during solution design and defining web services API contracts. build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios
• Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria

Required qualifications, capabilities and skills

• Bachelor’s degree, in engineering, computer science, technology, or related field
• 3+ years of experience in product, technology, or financial services
• Demonstrated ability to interpret and share concepts clearly & unambiguously. Being able to discuss topics with across varied audiences of business & technical resources
• Comfortable creating and presenting recommendations to leadership
• Ability to interview stakeholders, quickly understand new concepts and ask appropriate probing questions to build full picture
• Self-starter & able to manage projects from ideation through completion with strong problem-solving skills and ability to deliver actionable insights
• Ability to handle multiple projects while managing conflicting deadlines and handling ambiguity. Regularly assessing your own performance and adapting your work to achieve better results
• Experience with service-oriented design and technology (Rest APIs, micro services, Kafka, webservices, MQ messaging)
• Sound knowledge and proficiency with project tracking and process documentation tools likeConfluence, JIRA, and Visio

Preferred qualifications, capabilities and skills

• An advanced degree
• Experience with fraud risk and originations products

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting